Houyem M.

⇨ Drove product adoption, accelerated customer acquisition, and fueled revenue growth ✰ through development of go-to-market strategies, including pricing models, positioning, and marketing collateral. ⇨ Define the overarching product vision, strategic direction, and roadmap to align with business objectives and customer needs while spearheading the product management function for a diverse portfolio of payment-driven products. ⇨ Transform insights on user needs into clear, actionable product requirements and general specifications for development teams. ⇨ Identify emerging market opportunities and inform product innovation, ensuring a competitive edge in the payment solutions space by conducting thorough market research, including competitive landscape analysis and customer insights. ⇨ Prioritize product features with cross-functional teams, ensuring alignment with business goals and smooth execution across all stages of the product lifecycle. ⇨ Establish a user-centric approach by coordinating user testing sessions and actively gathering customer feedback to validate product concepts and refine product features. ⇨ Assess product success, identify areas for optimization, and implement enhancements for sustained growth and customer satisfaction by monitoring product performance metrics and scheduling regular analysis

⇨ Administered scoping phase of the project, collaborating with stakeholders to define clear project objectives and the target solution. ⇨ Created detailed user stories and acceptance criteria, ensuring a clear understanding of requirements for the development team and facilitating smooth development cycles. ⇨ Developed a comprehensive remediation plan to bridge gaps between the current state and the desired target solution while documenting the existing application system. ⇨ Actively participated in sprint planning and daily stand-ups, providing ongoing support to developers by clarifying requirements, addressing questions, and ensuring that solutions met business objectives.