Ignace Bertrand SIEWE

• Develop e-business volumes • Inspire a dynamic of business development in all African subsidiaries (including those being deployed). • Improve e-business EBITDA • Manage the SLA • As Product Owner, oversee the development of the digital applications used in our e-business activities (GU, ewallet, mypass, etc..)

• Define the digital strategy, ambition and roadmap of the subsidiary TotalEnergies Cameroon. • Monitor the progress of digital projects as defined in the roadmap. • Ensure the deployment of e-business projects and their profitability • Define and manage the subsidiary's loyalty program • Be in regular contact with digital partners (start-up, Intouch, Orange, MTN, UBA, Ecobank, YUP, EU, etc.) to define the acceptance strategy of their payment methods and services in our digital platforms • Conduct a competitive intelligence on the positioning of competitors on the digital tools used • Manage the deployment of the SIS and ensure their proper functioning (OASIS project, START, etc.)

• Prepare and monitor the subsidiary's M-payment budget • Develop the commercial and marketing activity for fuel cards and m-payment • Draft the subsidiary's electronic payment and M-payment procedures • Propose and follow up any commercial and/or promotional action allowing the development of the sales and the notoriety of the fuel card and the m-payment in our points of sale • Manage fraud and customer complaints • Develop, monitor and analyze the implementation of other payment methods: M-payment, Visa cards, Orange Money - sending/receiving money by phone, merchant payment, TOTAL fuel vouchers, ATMs (Automatic Teller Machines),

• Promote a digital & innovative mindset within the subsidiary: collaboration between teams: Putting the customer at the center • Manage and monitor all current and future digital assets in coordination with communication (social media management) • In coordination with the Executive Committee, quickly manage online generated queries to improve consumer perception • Identify emerging digital marketing and communication opportunities to support overall business objectives

• Manage the development of the fuel card and new concepts (e-business) • Develop/implement digital marketing strategies: market orientation and strategic intelligence, choice of partners • Provide technical support for the card activity (manage the back office activity)

• Analysis of digital opportunities and threats (Seminar at Google and Orange Fab headquarters in San Francisco) • Participation in the DreamForce conference 2016 • Managing a digital project (Microsoft France, Google France)

• Act as an interface between customers, the card back office, points of sale and other departments. • Manage and develop the fuel card and digital sales activity. • Control the administrative management of the cards (invoicing/customer payments and reimbursement of managers)