Ilona Toure

- Training of the business management team on the technical tools.

- Training of a new team. - Lead and execute successful CRM projects by aligning creative, commercial, and technical teams to exceed client expectations. - Serve as the main point of contact for clients, managing relationships and ensuring timely multi-channel project delivery. - Coordinate teams, define specifications, manage timelines and resources, organize and prioritize tasks, applying Agile methodologies. - Oversee data governance and BDP architecture, acting as the primary contact for technical partners. - Provide guidance on CRM projects with 3 digital products, helping clients leverage insights to drive brand growth and loyalty through personalization, and identifying relevant KPIs for reporting. - Spearhead email and SMS marketing campaigns, tracking performance for maximum effectiveness while maintaining a 95% deliverability rate.

Live Data Solutions is a CRM & Data Activation agency, which addresses various challenges centered around data (qualification, anti-churn, consent collection, reactivation of inactive users) in order to optimize its usage. - Lead and execute successful CRM projects by aligning creative, commercial, and technical teams to exceed client expectations. - Coordinate teams, define specifications, manage timelines and resources, organize and prioritize tasks, applying Agile methodologies. - Oversee data governance and BDP architecture, acting as the primary contact for technical partners and clients. - Provide guidance on CRM projects with 3 digital products, helping clients leverage insights to drive brand growth and loyalty through personalization, and identifying relevant KPIs for reporting. - Spearhead email and SMS marketing campaigns, tracking performance for maximum effectiveness while maintaining a 95% deliverability rate. - Manage a team, including recruitment, onboarding, and performance evaluations. - Lead and execute successful projects by aligning creative and technical teams to exceed client expectations. - Act as the main technical point of contact for clients, ensuring timely project delivery. - Oversee data governance and BDP architecture and act as the primary contact for partners. - Provide strategic guidance on data activation and customer acquisition, helping clients leverage insights to drive brand growth and loyalty. - Spearhead email marketing strategies, tracking for maximum campaign effectiveness - Manage a small team (recruitment, training, performance assessments)

- Serve as the point of contact for clients, and partners, managing relationships and ensuring timely multi-channel project delivery. - Ensure client satisfaction by coordinating needs and facilitating communication between internal teams and clients.