Ioannis Karyotis
Customer Service Agent
Salary / Daily rate
Larissa, Greece
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Customer service professional with 2+ years of experience in multi-channel support and Salesforce administration. Proven expertise in phone etiquette, back office operations, and sales support with strong English communication skills. Ready to deliver exceptional customer experiences and streamline your support operations.
Work experience
Customer Service Agent
Teleperformance
Apr 2023 - Dec 2024
1 year 9 months
Greece · Remote
Skills: Phone Etiquette · Skilled Multi-tasker · Customer Support · Salesforce.com · English · Back Office Operations · Soft Skills · Shadowing
Customer Service Agent
Teleperformance
Aug 2022 - Jan 2023
6 months
Athens, Greece
Skills: Communication · Advertising · Phone Etiquette · Customer Support · Attention to Detail · Skilled Multi-tasker · Easily Adaptable · English · iOS · After-Sales
Business Secretary
School of foreign Languages Greece
Sep 2019 - May 2020
9 months
Larissa, Greece
Skills: Sales · Project Management · English · Attention to Detail · Interpersonal Communication · Skilled Multi-tasker
Education
Democritus University of Thrace - (D.U.Th.)
Russian Language and Literature
2018 - Present
8 years 2 months