Ionel Amuza

I oversee supplier qualification and performance, conducting audits and driving corrective actions to meet stringent quality and industry standards. As the main point of contact for customer quality issues, I lead root cause investigations and resolution efforts to ensure defect-free product delivery. I spearhead continuous improvement initiatives using Lean Six Sigma, FMEA, and 8D methodologies, maintaining 100% supplier compliance with IATF 16949 and ISO 9001. ✔Managed 5–8 customer complaints monthly, keeping defect rates below 50 PPM and achieving 0 PPM in key OEM programs. ✔Reduced internal defects through weekly quality reviews, boosting process stability and preventing risks before they impact customers. ✔Led supply chain improvements, including packaging optimization and acclimatization protocols to protect sensitive parts during shipment. ✔Redesigned a Porsche manifold assembly, eliminating rejections and customer complaints. ✔Established 3PL stock management rules that lowered long-term storage losses and warehouse costs. ✔Coordinated with production teams in India and China to meet European quality standards, resolving production and logistics issues. ✔Supported major automotive programs including Porsche EA825, Mercedes-Benz OM65x, Lamborghini LB63X, and Audi LKII Evo4.

As a Supplier Quality Engineer, I supported part qualification through PPAP and aligned quality efforts with customer and product-specific requirements. I collaborated on FMEAs, APQP activities, control plans, and capability studies to ensure seamless integration of quality into new and existing processes. ✔Played an active role in supplier selection by analysing performance data like customer PPM and internal quality metrics. ✔Led corrective actions on supplier issues, cutting nonconformities by ~60% in just 6 months using on-site support, 8D, and 5 Why methods. ✔Reduced supplier-related customer complaints by ~70% through regular audits, fast response, and strong supplier engagement. ✔Built trust across the supply chain by aligning supplier performance with customer expectations and driving proactive collaboration.