Irina Cuzenco

Stakeholder Collaboration: Work closely with stakeholders to understand project requirements and align deliverables with business goals. Communication Management: Serve as the primary communication link between development teams and stakeholders, ensuring clear explanation of processes and expectations. Documentation & Artifacts: Prepare technical documentation and artifacts to support project objectives. Project Scope & Resources: Manage project scope, timelines, and team resources to ensure efficient project execution. Planning & Reporting: Develop and maintain comprehensive project plans, regularly reporting on status, risks, and mitigation strategies. Continuous Improvement: Proactively identify areas for process improvement and drive innovation in project workflows. Quality Assurance: Test products to ensure they meet defined requirements and quality standards.

Maintained and improved CRM systems for EdTech and immigration sectors. Collaborated with stakeholders to define requirements and deliver system upgrades. Enhanced UI for improved client understanding and usability. Conducted testing and quality assurance to ensure system reliability. Delivered user training and support, driving successful CRM adoption. Ensured compliance with data protection regulations.