Jaime Martins

Experienced Business Leader & Strategist | Expert in Technology & Market Research I am an experienced business leader with a strong background in driving growth and innovation within the technology and market research sectors. At Forrester, I have successfully led strategic initiatives that have resulted in significant market expansion and improved client satisfaction. My expertise lies in research analysis, market insights, technology business value and enablement, and digital transformation, which enables me to guide organizations through complex challenges while aligning business strategies with emerging industry trends. I am deeply passionate about developing talent and take pride in mentoring and building successful consultants who can thrive in dynamic environments. I believe in a data-driven approach to decision-making and have a comprehensive understanding of consumer behaviour, competitive landscapes, and the impact of technological advancements on business ecosystems. Throughout my career, I have excelled in strategic planning, market entry, product development, and stakeholder engagement. As a visionary leader, I am committed to fostering innovation, building high-performance teams, and delivering measurable business outcomes. My dedication to nurturing talent and empowering consultants has been a cornerstone of my leadership style, ensuring that the teams I lead are equipped to drive sustained success.

Skills: CXO level engagement · CIO Advisory Services · DevOps · Consulting · Sales Consulting · Enterprise Architecture · Public Speaking · IT & Business Strategy Alignment · Strategic Growth · Growth Strategies · Enterprise IT Strategy · Application Architecture · Consultancy Services · Transformation Programs · Demand Forecasting · Strategic Consulting · Fortune 500 · Technology Consulting · IT Enabled Business Transformation · Strategic Leadership · Cloud Applications · Strategic Transformation · Executive Coaching

Work with CIOs and Senior Leaders to deliver consulting projects to customer obsessed clients, who are moving from an IT to BT (Business Technology) agenda ­ especially those that are reviewing their outsourcing or overall sourcing strategy as part to refocus their attention away from IT and onto their customers. Partner with sales reps and business development directors to identify prospects for these BT consulting offerings.

BU Leader (sales, delivery and P&L) of Infrastructure Management (I&O) projects and Outsourcing Services ➔ Sales and Delivery Manager of Infrastructure Management and SAP Basis Unit (IM) ➔ Responsible for the sub P&L of the unit for all the Infrastructure Management (IM) projects and Outsourcing Services ➔ Member of the Leader Group to develop and implement new strategies for the business ➔ Member of the Operational Committee and Talent Development Group for Innovation Main achievement: ✔ Unit Gross Operating Profit 30% higher than the market, individual Sales CAGR of 170% and unit Sales CAGR of 15% ✔ Sustainable increase of I&O team (>50%) ✔ Identified/Implemented IT optimisation initiatives savings of over 18M€ (mainly regarding Sourcing Transformation and Technology Optimisation) ✔ Develop and implementation of new offering (e.g. first national SAP production virtualisation project)

Delivery Manager for all the Infrastructure Management (I&O) projects and Outsourcing Services ➔ Delivery Manager for all I&O services and projects – (Cement Producer, Public services, Bank/Insurance, Professional Services, Retail, Automotive, ...) ➔ Budget and service definition for I&O services (scope definition, service model – transition and run, risk, proposal, contract negotiation,...) ➔ Responsible for managing I&O team of 50 people regarding recruiting, mentoring, performance evaluation, staffing and training Main achievement: ✔ Successfully substitution of the prior BU Principal (regarding delivery and team management) ✔ Leadership recognition by the team, even as a Manager managing Managers ✔ Major I&O team maturity development, democratising activities till then done by the BU Principal ✔ BU client satisfaction results widely above the target objective with an average of 9/10