Jamaicha Austria
Email Support Specialist
Salary / Daily rate
Dubai - United Arab Emirates
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Customer support specialist with 10+ years of experience in email marketing, technical support, and e-commerce operations. Proven expertise in customer satisfaction, data analysis, and email management across diverse industries. Ready to deliver exceptional customer experiences and drive business growth through strategic support solutions.
Work experience
Email Support Specialist
Acquire
Jun 2019 - Jul 2022
3 years 2 months
Skills: Customer Satisfaction · Data Entry · Customer Service · Customer Experience · Customer Support · Attention to Detail · Email Marketing · Email · E-Commerce · Email Management · Online Support · Data Analysis
Email Marketing Specialist
24-7 Intouch
Mar 2019 - May 2020
1 year 3 months
Skills: Attention to Detail
Content Moderator
TaskUs
May 2018 - Mar 2019
11 months
Skills: Attention to Detail
Chat Support Specialist
Afni, Inc.
Mar 2016 - May 2018
2 years 3 months
Skills: Attention to Detail
Technical Support Specialist
Convergys
Nov 2012 - Dec 2015
3 years 2 months
Skills: Attention to Detail
Education
New Era University, Quezon City
Bachelor of Arts - BA
2007 - 2010
3 years 1 month