Jana K.

• Directing various projects and tasks for the Executive director • Improving the procurement process and presenting Coupa and Ariba platforms to the business • Modernizing processes set in place to ensure the work is done efficiently • Making sure all projects run smoothly and the goals are achieved on time

• Managing all the administrative tasks; working daily with lawyers, bankers, accountants • Achieving the company’s objectives through effective planning, setting sales goals, analysing performance data, and projecting future performance; using various tools such as SAP Ariba

- Leading project for an international client and coordinating various teams - Providing guidance, instruction, direction, and leadership to the team to perform at their optimum: leading team of 8 people - Negotiating optimal terms for contract signing and sourcing within Coupa and Ariba platform - Creating Coupa guides and providing training within the Coupa system for buyer and supplier sides as well as the SDI colleagues - Ensuring teamwork, monitoring quantitative and qualitative results to be achieved - Delegating tasks to team members - Motivating the team to achieve organizational goals - Develop client relationships based on delivery excellence for the benefit of SDI outsourcing initiatives - Support the expansion of the SDI MSP model and transformation activities surrounding change in processing models - Initiating and continuously building complex internal and external stakeholder relationships at all levels of leadership - Ensure that operational processes and program meets agreed upon customer expectations - Work with global delivery team in terms of reporting, client challenges and profitability of program - Effectively interface with internal stakeholders to understand business requirements and suppliers to negotiate optimal terms for sourcing - Developing and managing individual or multiple strategy - Meeting targets as per SLA & adherence to process Compliance - Participate in process of hiring new employee to the team - Ensure performance evaluations to team members - Creating reports and providing data to the client and managers on regular basis

- Creating and maintaining (modify, convert, extend, block, delete) and administer data for following processes: Contract Administration, Master Data, Billing, Back Reporting in SAP - Validating the documentation and seek any required additional information, documentation or approval from the country - Executing quality checks at various stages of the process and keep the quality statistics up to date - Reporting time and other process performance data daily as required - Delivering input for proper reporting - Taking responsibility on complex processing activities. Process transactions or guides other team members on the correct interpretation and execution of instructions. - Acting as a super user on process and / or application level within the team - Performing other tasks as allocated by team leaders, managers relating to reporting and other SSC process - Analyzing complex cases for correct registration in SAP - Identifying the right contacts in the business and maintain a working relationship with the key business roles involved in the process

- Supporting the effective use of the Ariba system by Group Procurement for the supplier on-boarding, procurement projects, contract work-spaces, and system approvals - Carrying out Ariba catalogue uploads, checking and maintenance - Being part of the Governance, Compliance and Policy department and carrying out supplier due diligence checks for new supplier build via the Supplier Profile questionnaire, Companies House, VAT checks and GAN Integrity tool - Providing quality assurance checks to make sure all the processes and databases are up to date and ready to be checked by the auditors - Work as required with Payables team and Procurement managers to increase efficiency in areas of supplier/vendor on-boarding and processing of invoices - Conduct system checks as required e.g. Contract and Catalogue expiry checks - Reporting any system issues directly via Ariba - Providing and creating Ariba reports and excel sheets with data as required (formulas: Vlookup...) - Advising users on the use of suitable Ariba templates and approval flows - Working with procurement to develop and load product/service catalogues for contracted suppliers - Creating new training materials and updating existing guidance (text/video) to facilitate training methods - Developing and running reports as required by the wider Procurement team - Troubleshooting supplier setup issues including those leading to invoicing problems - Supporting the delivery of training sessions on Ariba best practice - Creating training materials for new users of the Ariba platform

- Reviewing and approving or declining post rental Full Protection Insurance claims after renting with BookingGo - Calculating the right amounts customers will be refunded if eligible. - Cooperating with affiliates, suppliers and internal teams - Managing clients’ questions and queries regarding Full Protection Insurance claims and refunds - Acting as the intermediary between customers and suppliers - Daily communication with clients and colleagues in English, French, Czech and Slovak

I moved back to the UK in February 2019. I was looking for an interesting job opportunity which I got when I have been working for the Royal Mail. Unfortunately Covid and Brexit forced me to move out in 2020...

- processing sales orders in SAP ERP system: registration of orders, pricing checks, goods allocation - logistics and daily communication with various teams - arranging delivery details among the sales team, clients, and distribution team

- communication with foreign clients - organizing meetings for brokers - preparing the necessary paperwork - promote sales through advertisements

- establishing a new community for start-up companies - co-organising and promoting projects and events on a regular basis at Google Campus in London - administrative support: preparing of meeting minutes and to-do lists - communicating and liaising with clients and sponsors (face to face, over the phone, via email) - negotiating deals with new sponsors: big international companies - co-organising events such as Techtoberfest 2015 - a version of Oktoberfest held for Tech community in London for over 500 attendees: decorating the venue, arranging speakers, setting up stalls with sponsors arranging the catering - promoting the community and events and founding new sponsors during the Service Management Expo at the ExCel exhibition centre in London in June 2014

- accurate production and distribution of scheduled reports to the management team - implementation of new clients to the business - dealing with e-mail and telephone inquiries from clients, management and other teams - maintaining various folders of documentation in order to pay the dividends on time and correctly

I have worked for foreign companies located in Slovakia after I finished my university studies in Slovakia and France. I also wanted to try my career in the United Kingdom as I did not have the chance to study there when I was at university

- managing recruitment activities for candidates for IBM business partners and existing business partners - dealing with orders of services, software and hardware: whole process from receiving the application form up to the preparation of a request for contract issuance - clarification of missing, unclear or insufficient information, updating, performing required checks in various databases - communication with external clients as well as internal colleagues: account and project managers all around the world in English and French - organizing and leading approval boards: telephone conferences with colleagues from IBM France

administrative support arrangement of meetings communication with clients

interpreting and translation activities