
Jaroslawa Kowalska
Sales and Customer Service Specialist
Salary / Daily rate
Valencia, Spain
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Multilingual sales & customer service specialist with 7+ years experience across diverse industries from creative design to digital platforms. Expert in customer relationship management, technical support, and content creation with fluency in 3 languages. Ready to boost your customer satisfaction and drive sales growth through personalized, consultative approach.
Work experience
Sales and Customer Service
JCB Concepts
Apr 2021 - Mar 2025
4 years
11380 Tarifa, Cádiz, Spain
Responsibility for contact with customers, presenting offers and calculations related to orders and projects, using 3 languages. A company specialising in creative product design.
Customer Service Representative
ModSquad
Jan 2022 - May 2022
5 months
11380 Tarifa, Cádiz, Spain
Foreign customer service in English and Polish via chat. Answering customer questions in real time, providing technical support, solving problems and informing about the company's offer. Support for users of a well-known digital platform for playing music, podcasts and movies.
Head Manager
Kite Station Sicily
Sep 2018 - Oct 2019
1 year 2 months
73026 Roca, Province of Lecce, Italy
Kitesurfing and windsurfing school stationed in Sicily, Italy. Main responsibilities: customer service, accounting and sales reports, active online and direct sales, running and moderating content on social medias accounts, building and maintaining the image of the school.
Front Desk Manager
KITEKAHUNAS - Advanced Kitesurfing School
Oct 2017 - Jul 2018
10 months
Cape Town, South Africa
Advanced school of wave riding in Cape Town. Responsibilities as a front desk manager: direct sales and via e-mails or phones in the office, customer service, maintenance of social media accounts, photography and videography of the students.
Sales And Marketing Specialist
e-druk.pl
Sep 2013 - Jul 2014
11 months
Gliwice, Poland
Sales representative and marketing manager at a printer company in Poland. Responsabilities: finding and maintaining contact with clients, preparing offer and proposals, managing a group of technical workers during the project, billing system.
Education
University of Silesia in Katowice
Master of Human Science
2009 - 2014
5 years 4 months