Jason Mataka jr.

General Manager

Salary / Daily rate

Ndola, Zambia

Freelance, open to permanent contract

Skills

Customer CareBusiness Development

Languages

English

About me

Intro

Experienced General Manager with 9+ years in banking, customer service, and business operations across Zambia's financial sector. Proven expertise in sales management, business development, and strategic planning with a track record at major institutions like Zanaco and Investrust Bank. Ready to deliver administrative excellence and drive growth for your business.

Links

Work experience

General Manager

Amy Tailors Zambia

Ndola, Zambia

Senior Accountant

Amy Tailors Zambia

Jun 2020 - Aug 2022

2 years 3 months

Lusaka, Zambia

DS

Zambia National Commercial Bank (Zanaco) PLC

Jan 2018 - Jul 2020

2 years 7 months

Lusaka, Zambia

researching competing products, identifying opportunities to increase sales, and assisting in the development and execution of sales and marketing plans.

Customer Service Representative

Investrust Bank Plc

Jan 2016 - Dec 2017

2 years

Lusaka, Zambia

Developing new business prospects in specific geographic areas through cold calls. Interacting with existing customers to increase sales of the bank's products and services.

Call Center Representative

Airtel Zambia

Feb 2015 - Dec 2015

11 months

Lusaka, Zambia

Managing large amounts of inbound and outbound calls in a timely manner. Following call center “scripts” when handling different topics. Identifying customers' needs, clarify information, research every issue and providing solutions.


Education

National Institute of Public Administration

Diploma

2013 - 2016

3 years 1 month

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