Jaya Jha

Senior Salesforce Consultant | DevOps

Salary / Daily rate

Gothenburg, Sweden

Freelance, open to permanent contract

Skills

Salesforce DevelopmentDevOpsPythonFrontend Development

Languages

English

About me

Intro

Ex-IBM Salesforce Consultant with 8+ years specializing in DevOps, release management, and custom development. Proven track record of reducing deployment errors by 60%, accelerating release cycles by 30%, and achieving 99.9% accuracy in automation. Expert in Apex, LWC, Copado, and CI/CD processes delivering enterprise-grade solutions.

Links

Work experience

Senior salesforce specialist

I.T. Solutions, Inc.

May 2025 - Aug 2025

4 months

•Led org refresh and sprint deployment planning, improving cross-team coordination by 40% through clear communication, structured scheduling, and well-crafted presentations. •Spearheaded the implementation of Copado as the enterprise DevOps solution, reducing manual deployment errors by 60% and accelerating release cycles by 30% through automation and process optimization. •Managed daily sprint deployments across multiple teams, improving release predictability by 35% and reducing post-deployment issues by 25% through effective collaboration with product managers, stakeholders, and delivery leads.

Freelance Developer

UpworkFreelance

Mar 2023 - Mar 2025

2 years 1 month

•Developed custom Salesforce solutions utilizing Apex, LWC, and Visualforce, improving operational efficiency by 40% and aligning with client goals. •Championed low-code solutions, leveraged out-of-the-box functionalities, cutting development time by 70% and mitigated risk through cross-functional collaboration.

Salesforce Consultant/ Salesforce DevOps

IBM

Jun 2019 - Oct 2021

2 years 5 months

Phaltan, Maharashtra 415523, India

•Conducted extensive requirements gathering, solution design, POCs and technical documentation to support projects, ensuring clear communication with stakeholders, technical directors and product managers. •Configured advanced Salesforce features, including custom objects, reports, dashboards, process builders, workflows, triggers, batches, asynchronous apex, roles, profiles, OWD settings, and achieved 99.9% accuracy in business process automation. •Mentored the team of five members as a release manager and utilized GitHub, Jenkins, Copado tool for seamless deployment through CI/CD processes, ensuring zero downtime and a 98% success rate in the deployment process.

Senior Salesforce Administrator/developer

Mindtree

Oct 2015 - May 2019

3 years 8 months

Phaltan, Maharashtra 415523, India

•Optimized Apex code by following the best code practices in complex functionalities to reduce the code base and time complexity. Achieved a 25% improvement in Salesforce platform performance and reduced system downtime by 15%. •Conducted performance tuning and optimization reviews to ensure compliance with Salesforce governor limits, leading to 40% reduction in system failures and an increase in uptime.

Internship Trainee

Bharat Heavy Electricals Limited

Jul 2014 - Jul 2014

1 month

Bengaluru, Karnataka, India

I successfully completed my internship at industrial Systems Group at Bharat Heavy Electricals limited


Education

Cardiff University / Prifysgol Caerdydd

Master's degree

2021 - 2022

1 year

RN Shetty Institute of Technology

Bachelor of Engineering - BE

2011 - 2015

4 years 5 months

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