jean francois Hanga
IT Support Technician | Devops |Java developer backend| sysadmin | QA engineer
Salaire / Taux journalier
Yaoundé, Cameroun
Freelance, ouvert au CDI
Expertises
Langues
À propos
Introduction
Innovative Technician with a proven track record in identifying and resolving performance issues, optimizing systems, and driving efficiency. I bring extensive experience in troubleshooting, diagnostics, and process improvement, ensuring projects are completed on time, within budget, and to the highest standards of quality. Adept at collaborating with multidisciplinary teams to achieve shared goals, I consistently implement forward-thinking solutions that enhance performance and deliver measurable results. Core Competencies and Hard Skills Diagnostics and Troubleshooting: Expertise in root cause analysis, system performance optimization, and resolving complex technical issues. Process Improvement: Skilled in streamlining workflows, reducing system downtime, and implementing cost-saving measures. System Design and Implementation: Proficient in designing innovative solutions, integrating new technologies, and ensuring seamless functionality. Technical Proficiencies: Advanced knowledge of [specific software, tools, and systems], including [list specific examples like CAD, Python, PLC programming, or similar]. Quality Assurance and Control: Strong focus on maintaining high product standards through rigorous testing and inspection. Project Management: Experienced in leading cross-functional teams, managing timelines, and ensuring successful project delivery. Additional Technical Skills Electrical and mechanical systems Automation and control systems Data analysis and reporting Preventive and predictive maintenance Lean manufacturing principles IoT integration Cloud-based system management Professional Achievements Reduced operational downtime by 60% through proactive maintenance strategies. Collaborated with a team to enhance system efficiency, achieving measurable results like cost savings or improved performance. By incorporating a wide range of hard skills and staying up-to-date on industry trends, I aim to deliver innovative and impactful solutions. Let’s connect to explore opportunities where I can add value to your organization.
Expérience de travail
IT Support Technician
Self Employed
déc. 2021 - Présent
4 ans 11 mois
Yaoundé, Cameroun
Trained new users on the use of IT systems, resulting in improved user productivity Installed and configured over 23 workstations with the necessary software and hardware components Implemented a backup and disaster recovery system that reduced the risk of data loss from system outages Installed and maintained firewalls to protect the network from unauthorized access
IT support and developer
Exister-org
oct. 2023 - mars 2024
6 mois
Yaoundé, Cameroun
- design database - manage website - develop a new function on the website - install and configure WordPress
IT Consultant
Hélios Cameroun
oct. 2023 - janv. 2024
4 mois
Yaoundé, Cameroun
- install and configure the suit of maarch - training members to use it - install and configure DNS in windows server 2016. - configure cloudflare to secure all the domain - pointing public hostname to public IP - install and configure AD
Troubleshooter
NYX - EI
juin 2023 - juil. 2023
2 mois
41439 Cañada Rosal, Séville, Espagne
check and fix issues website. check that the intance is operational. repair unavailable mail service tools: SSH, Moodle, PHP, FTP file transfer, MySql
Information Technology Consultant
AGM afrique
janv. 2019 - mai 2023
4 ans 5 mois
Yaoundé, Cameroun
Researched and recommended new technologies to improve system performance and user experience Developed an IT strategy that streamlined organizational processes, resulting in improved operational efficiency and cost saving. Collaborated with stakeholders to develop a comprehensive security plan that ensured data protection and regulatory compliance Developed a network monitoring system that increased system uptime and reliability
University of Yaoundé I
janv. 2018 - déc. 2021
4 ans
Yaoundé, Cameroun
Information Technology Instructor
sept. 2020 - déc. 2021
1 an 4 mois
Yaoundé, Cameroun
Developed and implemented IT best practices, resulting in a 100% improvement in IT efficiency and productivity Documented IT processes and procedures, allowing for faster onboarding of new employees Led a team of IT professionals to successfully complete a major IT project on time and within budget
Senior Computer Technician
janv. 2018 - déc. 2021
4 ans
Yaoundé, Cameroun
Prepared and presented financial reports to senior management and external stakeholders Prepared and presented financial reports to senior management that provided insights into the organization's financial health Mentored students on their senior thesis projects, resulting in three students receiving honors at graduation Developed a computer literacy program for middle school students, introducing them to the basics of computer use
System and network administrator
févr. 2019 - juil. 2020
1 an 6 mois
Troubleshot and resolved network, system, and application issues in a timely manner Diagnosed and resolved complex technical issues with network and system hardware, resulting in improvements in system performance Installed, configured, and maintained servers, routers, firewalls, and other network devices Troubleshot network problems and resolved technical issues with both hardware and software components
Development Intern
SkyDev Solutions Inc.
juin 2017 - oct. 2017
5 mois
Bali, Cameroun
Getting started with the Spring Framework : implement an API for user management and product ordering tools: Spring Framework, Java, Scrum, MySQL
Information Technology Help Desk Technician
Self Employed
sept. 2015 - mai 2017
1 an 9 mois
Yaoundé, Cameroun
Provided remote and in-person technical support to end-users, resulting in a 90% reduction in IT service calls Collaborated with IT staff to resolve complex customer service issues Trained and mentored IT staff, resulting in improved technical capabilities and customer service Developed and implemented an IT service desk system to provide support to users
Formation
University of yaounde I
Master's degree, Network and System Administration/Administrator
2019 - 2020
2 ans
University of yaounde I
Bachelor's degree, Computer Science
2015 - 2018
4 ans
HIGH SCHOOL BILINGUAL OF AMBAM
High School Diploma, physic and mathematic
2014 - 2015
2 ans
Licences et certifications
Project Management Professional (PMP)
Délivré le : févr. 2023
Portfolio
