Jean Haguenauer

Features delivery : Framed, designed, and shipped key product features by combining qualitative research, analytics, and rapid prototyping. Validated outcomes through iterative usability testing and feedback loops. User Research / Service Design : Led user research initiatives and synthesised insights into personas, user journeys, and service maps to guide design decisions, enhance user experience, and align squads around shared goals. Design system : Transitioned the product to a new design system, co-developing scalable components with front-end engineers. Product enablement and mentoring : Equipped product teams with workshop frameworks and research templates, fostering a culture of autonomy, collaboration, and continuous improvement.

Main industries : telecommunication, bank & insurance, real estate. Frontend Design & Prototyping : Led the design of front experiences for digital and physical products/services, using a human-centered design approach and design thinking methodologies. Consulting : Worked with clients to master their business goals and challenges, and to provide strategic design recommendations to help them achieve their objectives, increase customer satisfaction, and improve brand perception. New business : Identify and pursue new business opportunities by developing relationships with potential clients, participating in pitches and proposals, and demonstrating the value and impact of the company's services.

Main industries : hotels, entertainment, insurance Creative brief : Created briefs, presentations, and reports that communicate strategic insights, recommendations, and metrics addressed to creative teams for execution. Trend analysis: Conducted research to analyse the competitive landscape, consumer behaviour, and market trends to inform strategic recommendations and brand positioning. Alignment workshops: Collaborated with account teams, creatives, and clients to develop strategic solutions that meet business objectives, consumer insights, and market trends.