jean-baptiste dumont-martin

Freelance Senior Product Manager Supporting startups, scale-ups, and enterprise clients across Europe with product strategy, discovery, and delivery. I lead high-impact projects in SaaS, e-commerce, data and telecom, with a strong focus on user experience, business alignment, and performance tracking. Key missions: • Parfums Christian Dior (2023 – 13 months) Led two feature teams (discovery & differentiation) within the global e-commerce platform. Oversaw strategic roadmap delivery, animated PI Plannings, and coordinated tech/agency partners across 10+ markets. → Impact: Improved cross-market alignment, on-time delivery of strategic features, increased sell-out. • Aircall (2023 – 6 months) Product Manager on dashboards and the Conversation Center. Led discovery and prioritization around churn signals and usage optimization. Collaborated with Data, QA, and Design to ship impactful features. → Impact: -6% in usage-related support tickets, feature monetized within Aircall offering. • Onoff Telecom (2023–2024 – 12 months) Defined and drove product vision for a GSM/VoIP B2C & B2B app (230K users in 5+ countries). Led a team of 4 POs, scoped AI features (call summary, transcription, CRM integration), and aligned stakeholders across tech and C-level. → Impact: +18% premium activations, -4% churn, +10% onboarding retention. • PrestaShop (15 months) PM for payment experience & strategy. Led continuous discovery, onboarded PSPs (PayPlug, PayPal), and delivered the PS Checkout module. → Impact: +4.3% MRR, +10 NPS points on payment journey. • Galileo Global Education (6 months) Led Salesforce & Twilio-based data products at the group level. Structured Power BI reporting for Sales and scoped AI use cases (Copilot, Agentforce). → Impact: Standardized dashboards, improved sales efficiency, +12% in decision-making adoption.

BlaBlaCar mission : • Led the design and implementation of the pricing and booking engine for new transportation modes • Synchronized planning and delivery with other Feature Teams; organized design workstreams and prioritized changes • Scoped development efforts by building and maintaining the product backlog and writing detailed user stories • Designed and executed a progressive rollout plan for a major technical migration • Coordinated workstreams with all impacted Feature Teams to ensure alignment and smooth delivery • Monitored key performance indicators during the migration to detect regressions and unintended side effects • Implemented and improved best practices and tools for project tracking: backlog structure, idea maturation boards, data dashboards • Co-defined and formalized the team’s mission and objectives to foster ownership and communicate effectively with Product leadership

• Managed and updated marketing book for internal needs / for retailers • Elaborated the animation for shops and guidelines retail • Managed and coordinated events for products launch • Elaborated & Managed a global Digital CRM projects

Corporate Partnership Development: Assisted and launched partnerships with Samsung Ensure active and close collaboration with the partners (Apple, Microsoft, Huawei, Cisco, Fortinet Riverbed, Akamai, Juniper, Ipanema, wmware, Alcatel-Lucent, SAP...) Project Management and Marketing/Digital Marketing Constantly gather the information and make the link between our sale team and the sale team of major partners Establish awareness of our offers Create content on our different internal

Took part to reflections and organization of strategic projects Researched and analyzed internal and external data (market, competition) Performed market analysis and competition intelligence Prepared presentations for executive committees Supported and organized seminar for Digital Market Management Unity (TF1, SNOCF, Allianz)

Competitor monitoring for Business Intelligence market Sets commercial strategy, process Identify, generate, propose and close sales opportunities for Report-One's product and services solutions over the phone, face to face selling if needed. Generate sales by cold/warm calling current and prospective customers Effectively leads and manages pipeline Provide pricing, proposals and take orders over the phone and through email. Using phone, email and web tools to communicate and present company offerings Develops & Maintains a high level relationships with customers and prospects Organize marketing event to boost MyReport 's reputation http://report-one.ca + Discover different tools on BI's market : Cognos, Business Object, Oracle Microsoft BI,Microsoft Power Pivot, Qlikview, Talend's, Tableau, DOMO

Technical Expertise of Windows 8, Skydrive, Bing, Skype, Xbox, Windows Phone Community Involvement on Campus Online Community Involvement Faculty Interaction Outgoing personality and mature attitude Events management