Jean-Marc Poncelet

Innovation Project Manager | Certified Coach

Salary / Daily rate

Namur, Belgium

Freelance

Can come onsite

Skills

Product Management

Languages

DutchEnglishFrench

About me

Intro

Innovation Project Manager & Certified Coach with 20+ years of experience bridging digital transformation and human development. Proven track record launching successful ventures like WikiBuild.io and BetterStreet while coaching executives and entrepreneurs to align performance with values. Offering expertise in innovation management, design thinking, and leadership development to help organizations navigate change with agility and measurable impact.

Links

Work experience

Fondateur de Argent en Couple: le 1er atelier pour apprendre à parler d'argent en couple

ArgentenCoupleFreelance

Mar 2025 - Present

1 year 8 months

Belgium, WI, USA

Une journée en couple pour lever les tabous de l’argent est un atelier pensé pour aider les couples à mieux comprendre et gérer leur relation à l’argent. Alternant apports collectifs et échanges en duo, il aborde sans tabou les questions souvent évitées : comptes communs ou séparés, répartition des dépenses, achat en commun, choix du contrat de mariage, etc. L’objectif : renforcer la complicité du couple, prendre des décisions claires et construire des bases solides pour l’avenir. Chaque duo explore ses croyances financières, découvre différents modèles de gestion à deux, clarifie ses projets de vie (maison, enfants, carrière…) et repart avec une charte de couple personnalisée, des outils de budget simples, et une meilleure compréhension mutuelle. L’atelier est animé par Jean-Marc Poncelet, coach expérimenté, à l’aise avec les chiffres comme avec les émotions, qui vulgarise avec pédagogie des sujets souvent complexes.

Innovation Manager Ad Interim (freelance)

Camille - allocations familialesFreelance

Feb 2024 - Present

2 years 9 months

I help Camille to have an innovation process and mindset

Entrepreneur in Residence (Business Coach & Mentor)

VentureLab Belgium

Jan 2023 - Present

3 years 10 months

VentureLab is an incubator for young entrepreneurs either still student or recently graduated

Leadership & Executive Coach, Trainer & Facilitator

Neolis

Jan 2023 - Present

3 years 10 months

We help executives and leaders to bridge the gap between performance and balance. We do this through personalized coaching and leadership development that aligns with your values and ambitions.

Executive & Entrepreneur Coach

JMP CoachingFreelance

Sep 2022 - Present

4 years 2 months

Genval · Hybrid

Skills: Mentorat par les pairs · Coaching de vie · Établir des relations · Communication · Conseil en santé mentale

Co-founder WikiBuild.io

WikiBuild

Jun 2022 - Present

4 years 5 months

Brussels Metropolitan Area · On-site

WikiBuild.io is the digital and collaborative real-time as-built solution for facility managers and building integrators who want to locate and track all the equipments installed in a building.

Chief Marketing & Product

Trigrr

Jan 2020 - Jul 2022

2 years 7 months

Région de Bruxelles, Belgique

Trigrr is a software platform that orchestrates the different systems of a building (lightning, heating, security, access, audio) and make them play together for the benefit of the tenants, owner, developer or facility manager. Our unique ESVT technology enable us to talk, communicate and interconnect with the different building systems independently of any hardware, connectivity or communication protocols. Our technology equips already more than 50 buildings like Hotel Van der Valk in Nivelles, Chateau du Lac in Genval, Wilderness hotel at Pairi Daiza, AD Delhaize in Brussels, Museum Sax in Dinant, Living Tomorrow in Vilvoorde.

Business partner

Startup Factory Brussels

Sep 2019 - Jan 2020

5 months

Région de Bruxelles, Belgique

Startup Factory is a corporate venturing studio, dedicated to corporate innovation. In 3 years, we have created 26 startup, with among others BNP, Besix, Securex, Dieteren, Rossel,... Recently, in PropTech, we have launched Colive, Propchain, or Smovin. In HRTech, we created MediCheck and Bluematching. Practically, from a simple idea, we create a startup.

CEO & Founder

Citopia

Aug 2016 - Aug 2019

3 years 1 month

51000 Châlons-en-Champagne, France

Citopia est la rencontre de la cité et de l’utopie. Comme disait Victor Hugo, l'utopie, c'est l'avenir qui s'efforce de naître. La routine, c'est le passé qui s'obstine à vivre. Dans un monde en mutation profonde, Citopia accompagne les collectivités dans la transition digitale en démocratisant et en facilitant l’accès aux technologies numériques. Citopia se focalise sur les nouveaux usages numériques et propose une approche modulaire et évolutive aux collectivités de toute taille. Citopia promeut la notion de territoire digitale car les usages numériques ne se cantonnent plus aux frontières d’une collectivité en particulier. Citopia est la filiale GRC de JVS-Mairistem, le spécialiste des collectivités locales.

CEO & Founder at BetterStreet

BetterStreet

Nov 2012 - Aug 2019

6 years 10 months

Brussels Metropolitan Area

BetterStreet helps local authorities to better communicate with their citizens and to become more lean and efficient internally, around every issues (pothole, broken light, illegal dumping, etc...) in the public space. Through their smartphone, citizens can report issues or make suggestions via geo-located photos. Thanks to our modern and user-friendly back-office application, authorities can become more efficient, friendlier, and eventually save costs. BetterStreet is used by more than 30 municipalities who are enjoying greater efficiency and enhanced communication both internally and with their citizens.

Belgacom

Aug 2001 - Dec 2012

11 years 5 months

Région de Bruxelles, Belgique

Lead Marketing Manager Soho's & Small Enterprise

Jan 2008 - Dec 2012

5 years

Région de Bruxelles, Belgique

Accountability for all Go 2 market activities related to the Soho's & Small Enterprise market of SME (550 k cus for about 750 m€ revenues) for all product lines: mobile voice & data, internet & fix. Definition, coordination & follow-up of the acquisition, retention and cross-sell strategies for all product lines Definition, coordination & follow-up of all the communications & campaigns towards this target group: Above the Line campaigns, direct mailings, bill inserts, outbound calls. Budget of about 5 m €. Responsible for the loyalty programs for the Soho's & Small Enterprises Key contact person with the B2C marketing team to align on products and marketing campaigns People management of 12 segment managers

SME Acquisition / Retention Lead Marketing Manager

Jun 2007 - Dec 2008

1 year 7 months

Accountability for the acquisition and retention Go 2 Market activities for the SME market for all product lines: mobile, internet & fix. Lead of the Spinnaker project aiming at keeping market share flat Successfully launched the first convergent product for the SME market: Fusion. Responsible for the SME loyalty programs: ProximusClub, BRP, MyAdvantages People management of 6 segment managers

SME Market Manager

Jun 2003 - Jul 2007

4 years 2 months

Accountability of the mobile SME SOHO market (300 k€) driven by acquisition, retention and ARPU stimulation Definition & Coordination of above and below (i.e. "direct marketing") initiatives to reach SME objectives Credits & Discounts budget responsibility for the SME market People management of 4 product

CRM Market Manager

Aug 2001 - Jul 2003

2 years

Defined and managed a Usage-based and Customer Value Segmentation project and drove business process reengineering accordingly for the residential market. Initiated, designed and coordinated the implementation a web-based application & processes for the indirect distribution channel & contact center enabling personalized retention and loyalty marketing offers Initiated and handled a project enabling customers to send SMS via the web and to be billed directly on their invoice.

Marketing Product Manager

Startup Smartizens.com

Mar 2000 - Jul 2001

1 year 5 months

Smartizens was an eEducation Solutions Provider to the European Higher Education market. Definition of the features roadmap for the eEducation platform Participated in the sales process from the first contacts until the propositions Handled the negotiations with the selected content providers from the first contacts until contracts signature. Designed and followed the technical implementation of a B2C portal containing notably a virtual mall dedicated to the student population Managed the selection process and the negotiation for an online advertising agency

Supply Chain & Logistics Consultant

KPMG

Sep 1998 - Mar 2000

1 year 7 months

Defined the business processes and configuration rules for the advanced Supply Chain Module of SAP. Designed and implemented successfully the PM (Plant Maintenance) module of SAP for a major company in the metal industry: process definition, change management, customization, training, testing, roll-out. Reengineered the paper-based processes of a large company in the metal industry based on SAP's best practices.


Education

Gallup.com

Successful Strengths Coaching

2024 - 2024

2 months

Leading & Coaching Academy

ICF Coaching

2022 - 2023

5 months

Chance

Exploration de carrières / sensibilisation des compétences

2022 - 2022

5 months

AI Black Belt

Orange Belt for business

2019 - 2019

1 month

McGill University

Master

1998 - 1998

1 month

Université catholique de Louvain

Commercial Engineer

1993 - 1998

5 years 1 month

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