
Jean-Marc Poncelet
Innovation Project Manager | Certified Coach
Salary / Daily rate
Namur, Belgium
Freelance
Can come onsite
Skills
Languages
About me
Intro
Innovation Project Manager & Certified Coach with 20+ years of experience bridging digital transformation and human development. Proven track record launching successful ventures like WikiBuild.io and BetterStreet while coaching executives and entrepreneurs to align performance with values. Offering expertise in innovation management, design thinking, and leadership development to help organizations navigate change with agility and measurable impact.
Work experience
Fondateur de Argent en Couple: le 1er atelier pour apprendre à parler d'argent en couple
ArgentenCoupleFreelance
Mar 2025 - Present
1 year 8 months
Belgium, WI, USA
Une journée en couple pour lever les tabous de l’argent est un atelier pensé pour aider les couples à mieux comprendre et gérer leur relation à l’argent. Alternant apports collectifs et échanges en duo, il aborde sans tabou les questions souvent évitées : comptes communs ou séparés, répartition des dépenses, achat en commun, choix du contrat de mariage, etc. L’objectif : renforcer la complicité du couple, prendre des décisions claires et construire des bases solides pour l’avenir. Chaque duo explore ses croyances financières, découvre différents modèles de gestion à deux, clarifie ses projets de vie (maison, enfants, carrière…) et repart avec une charte de couple personnalisée, des outils de budget simples, et une meilleure compréhension mutuelle. L’atelier est animé par Jean-Marc Poncelet, coach expérimenté, à l’aise avec les chiffres comme avec les émotions, qui vulgarise avec pédagogie des sujets souvent complexes.
Innovation Manager Ad Interim (freelance)
Camille - allocations familialesFreelance
Feb 2024 - Present
2 years 9 months
I help Camille to have an innovation process and mindset
Entrepreneur in Residence (Business Coach & Mentor)
VentureLab Belgium
Jan 2023 - Present
3 years 10 months
VentureLab is an incubator for young entrepreneurs either still student or recently graduated
Leadership & Executive Coach, Trainer & Facilitator
Neolis
Jan 2023 - Present
3 years 10 months
We help executives and leaders to bridge the gap between performance and balance. We do this through personalized coaching and leadership development that aligns with your values and ambitions.
Executive & Entrepreneur Coach
JMP CoachingFreelance
Sep 2022 - Present
4 years 2 months
Genval · Hybrid
Skills: Mentorat par les pairs · Coaching de vie · Établir des relations · Communication · Conseil en santé mentale
Co-founder WikiBuild.io
WikiBuild
Jun 2022 - Present
4 years 5 months
Brussels Metropolitan Area · On-site
WikiBuild.io is the digital and collaborative real-time as-built solution for facility managers and building integrators who want to locate and track all the equipments installed in a building.
Chief Marketing & Product
Trigrr
Jan 2020 - Jul 2022
2 years 7 months
Région de Bruxelles, Belgique
Trigrr is a software platform that orchestrates the different systems of a building (lightning, heating, security, access, audio) and make them play together for the benefit of the tenants, owner, developer or facility manager. Our unique ESVT technology enable us to talk, communicate and interconnect with the different building systems independently of any hardware, connectivity or communication protocols. Our technology equips already more than 50 buildings like Hotel Van der Valk in Nivelles, Chateau du Lac in Genval, Wilderness hotel at Pairi Daiza, AD Delhaize in Brussels, Museum Sax in Dinant, Living Tomorrow in Vilvoorde.
Business partner
Startup Factory Brussels
Sep 2019 - Jan 2020
5 months
Région de Bruxelles, Belgique
Startup Factory is a corporate venturing studio, dedicated to corporate innovation. In 3 years, we have created 26 startup, with among others BNP, Besix, Securex, Dieteren, Rossel,... Recently, in PropTech, we have launched Colive, Propchain, or Smovin. In HRTech, we created MediCheck and Bluematching. Practically, from a simple idea, we create a startup.
CEO & Founder
Citopia
Aug 2016 - Aug 2019
3 years 1 month
51000 Châlons-en-Champagne, France
Citopia est la rencontre de la cité et de l’utopie. Comme disait Victor Hugo, l'utopie, c'est l'avenir qui s'efforce de naître. La routine, c'est le passé qui s'obstine à vivre. Dans un monde en mutation profonde, Citopia accompagne les collectivités dans la transition digitale en démocratisant et en facilitant l’accès aux technologies numériques. Citopia se focalise sur les nouveaux usages numériques et propose une approche modulaire et évolutive aux collectivités de toute taille. Citopia promeut la notion de territoire digitale car les usages numériques ne se cantonnent plus aux frontières d’une collectivité en particulier. Citopia est la filiale GRC de JVS-Mairistem, le spécialiste des collectivités locales.
CEO & Founder at BetterStreet
BetterStreet
Nov 2012 - Aug 2019
6 years 10 months
Brussels Metropolitan Area
BetterStreet helps local authorities to better communicate with their citizens and to become more lean and efficient internally, around every issues (pothole, broken light, illegal dumping, etc...) in the public space. Through their smartphone, citizens can report issues or make suggestions via geo-located photos. Thanks to our modern and user-friendly back-office application, authorities can become more efficient, friendlier, and eventually save costs. BetterStreet is used by more than 30 municipalities who are enjoying greater efficiency and enhanced communication both internally and with their citizens.
Belgacom
Aug 2001 - Dec 2012
11 years 5 months
Région de Bruxelles, Belgique
Lead Marketing Manager Soho's & Small Enterprise
Jan 2008 - Dec 2012
5 years
Région de Bruxelles, Belgique
Accountability for all Go 2 market activities related to the Soho's & Small Enterprise market of SME (550 k cus for about 750 m€ revenues) for all product lines: mobile voice & data, internet & fix. Definition, coordination & follow-up of the acquisition, retention and cross-sell strategies for all product lines Definition, coordination & follow-up of all the communications & campaigns towards this target group: Above the Line campaigns, direct mailings, bill inserts, outbound calls. Budget of about 5 m €. Responsible for the loyalty programs for the Soho's & Small Enterprises Key contact person with the B2C marketing team to align on products and marketing campaigns People management of 12 segment managers
SME Acquisition / Retention Lead Marketing Manager
Jun 2007 - Dec 2008
1 year 7 months
Accountability for the acquisition and retention Go 2 Market activities for the SME market for all product lines: mobile, internet & fix. Lead of the Spinnaker project aiming at keeping market share flat Successfully launched the first convergent product for the SME market: Fusion. Responsible for the SME loyalty programs: ProximusClub, BRP, MyAdvantages People management of 6 segment managers
SME Market Manager
Jun 2003 - Jul 2007
4 years 2 months
Accountability of the mobile SME SOHO market (300 k€) driven by acquisition, retention and ARPU stimulation Definition & Coordination of above and below (i.e. "direct marketing") initiatives to reach SME objectives Credits & Discounts budget responsibility for the SME market People management of 4 product
CRM Market Manager
Aug 2001 - Jul 2003
2 years
Defined and managed a Usage-based and Customer Value Segmentation project and drove business process reengineering accordingly for the residential market. Initiated, designed and coordinated the implementation a web-based application & processes for the indirect distribution channel & contact center enabling personalized retention and loyalty marketing offers Initiated and handled a project enabling customers to send SMS via the web and to be billed directly on their invoice.
Marketing Product Manager
Startup Smartizens.com
Mar 2000 - Jul 2001
1 year 5 months
Smartizens was an eEducation Solutions Provider to the European Higher Education market. Definition of the features roadmap for the eEducation platform Participated in the sales process from the first contacts until the propositions Handled the negotiations with the selected content providers from the first contacts until contracts signature. Designed and followed the technical implementation of a B2C portal containing notably a virtual mall dedicated to the student population Managed the selection process and the negotiation for an online advertising agency
Supply Chain & Logistics Consultant
KPMG
Sep 1998 - Mar 2000
1 year 7 months
Defined the business processes and configuration rules for the advanced Supply Chain Module of SAP. Designed and implemented successfully the PM (Plant Maintenance) module of SAP for a major company in the metal industry: process definition, change management, customization, training, testing, roll-out. Reengineered the paper-based processes of a large company in the metal industry based on SAP's best practices.
Education
Gallup.com
Successful Strengths Coaching
2024 - 2024
2 months
Leading & Coaching Academy
ICF Coaching
2022 - 2023
5 months
Chance
Exploration de carrières / sensibilisation des compétences
2022 - 2022
5 months
AI Black Belt
Orange Belt for business
2019 - 2019
1 month
McGill University
Master
1998 - 1998
1 month
Université catholique de Louvain
Commercial Engineer
1993 - 1998
5 years 1 month