Jean-Pascal Maury
Service Operations Specialist - Circular Economy
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
I'm a circular logistics consultant with extensive experience in designing and implementing circular solutions applied to digital tech. My work blends sustainable reverse supply-chain, service processes improvement, service partners administration, device extended protection and lifecycle management. My approach is to create value for my clients and help them satisfy their own customers through innovative and effective circular solutions that enable a more sustainable use of their equipment.
Expérience de travail
Senior Service Operations Specialist | Circular Economy for connected devices
Freelance
janv. 2023 - Présent
3 ans 10 mois
Spearhead initiatives to streamline reverse logistics processes, enhancing operational efficiency across service organisations: - Improve service delivery through enhanced performance of third-party logistics (3PL) and repair networks. - Develop added value offering to elevate customer experience and generate measurable increase in business profitability.
Co-Founder
affinitime
juin 2018 - déc. 2022
4 ans 7 mois
Montpellier, France
Creation of an electronic tendering platform to help the secondary market safely procure high-quality used mobile digital equipment.
Repair Operations Manager
SquareTrade Europe
avr. 2014 - mai 2018
4 ans 2 mois
Londres, Royaume-Uni
Set up and administrated relation with central repair hub processing European claims flows, ensuring operational excellence in diagnostics and refurbishment operations.
BU Manager
Digital Care Group (now part of Bolttech)
janv. 2012 - mars 2014
2 ans 3 mois
Londres, Royaume-Uni
Set up an insurance brokerage unit dedicated to connected devices protection.
Anovo (Ingram Micro Lifecycle)
janv. 1999 - déc. 2011
13 ans
Corporate (based in Milan, Italy)
Warranty Extension Product Manager
janv. 2010 - déc. 2011
2 ans
Corporate (based in Milan, Italy)
Developed and deployed a double-digit EBIT business warranty extension product for retail clients.
Group Commercial Coordination Director
janv. 2006 - déc. 2011
6 ans
Corporate (based in Milan, Italy)
Group level role responsible for coordinating the business development strategy and the responses to global bids, landing several multi-m€ deals with major global ICT industry brands.
CCO Italy
janv. 1999 - déc. 2005
7 ans
Milan, Italie
Part of the team that turned a small operation of 15 people and 2m€ turnover into the undiscussed local market leader, with 160 people and 20m€ turnover.
Formation
Paris ESLSCA Business School
Master in Management (PGE), Finance
1984 - 1987
2 ans 10 mois
Lycée Hoche
Terminale C - Prépa HEC
1982 - 1984
1 an 11 mois
Licences et certifications
L'excellence opérationnelle en pratique
Délivré le : août 2023
Portfolio
Gestion éco-responsable de flotte mobile professionnelle
SAV produits numériques mobiles
