Jean-Philippe Moreaux
Senior IT Infrastructure & Operations Leader
Salary / Daily rate
Namur, Belgium
Freelance
Skills
Languages
About me
Intro
IT Infrastructure & Operations Leader with 20+ years of expertise in datacenter management, vendor oversight, and infrastructure optimization. Successfully led Active Directory consolidations, managed 200+ VMs, and supervised outsourced IT services for major organizations including government and multinational corporations. Specialized in strategic planning, technical standards development, and cross-team collaboration to deliver scalable, efficient IT solutions.
Work experience
SPF Intérieur - FOD Binnenlandse ZakenFreelance
Aug 2022 - Present
4 years 3 months
Brussels, Belgium
IT Infrastructure Architect - Responsible Servers Operations
Apr 2023 - Present
3 years 7 months
Brussels, Belgium
Outsourcing Management & Vendor Liaison: Supervised outsourced services providers (Westpole/ITNova), ensuring seamless delivery of services. Built and maintained strong relationships with external vendors, monitoring performance, resolving issues, and ensuring alignment with organizational goals. Cross-Team Collaboration: Liaised with internal IT teams (Database, Development, Security) and participated in Change Advisory Board (CAB) meetings to align infrastructure changes with organizational goals. Strategic Documentation: Delivered a comprehensive Infra AS-IS document, providing a detailed inventory of current systems and improving infrastructure visibility. Technical Leadership: Spearheaded the Active Directory consolidation project, enhancing system efficiency and reducing maintenance costs. Infrastructure Design: Designed and implemented Greenfield Cisco Infrastructure upgrades, improving network performance and scalability.
IT Infrastructure Architect
Aug 2022 - May 2023
10 months
Brussels, Belgium
Technical Standards Development: Assisted internal ICT manager in defining and formulating technical standards, ensuring alignment with security, performance, and scalability requirements. Tactical Planning: Created and maintained a tactical ICT infrastructure plan, outlining future projects, budgets, and timelines in collaboration with internal partners. Architecture Consistency: Ensured coherence across ICT architecture by evaluating ongoing and upcoming projects against the defined ICT framework. Technical Consultation: Provided expertise in drafting technical specifications for ICT-related tenders and evaluating vendor proposals. Vendor Oversight: Acted as the primary point of contact for external vendors, fostering strong relationships and ensuring outsourced services met quality and performance standards.
IT Infrastructure & Operations Leader
Lhoist
Jul 2011 - May 2020
8 years 11 months
Corbais
• Supervise all datacenter operations • Manager role for outsourced services : - Server and endpoint Security with McAfee - IOS devices management with MobileIron (1300 devices - Email servers on Lotus Notes - Datacenter VM management (200 VM's) • Project Management roles on Windows Infrastructure key systems - Lead the company's Active Directory consolidation - Datacenter moves • Involved in global scope softwares installations and deployments • Key contact with SAP Team, Workday, Citrix, Terminal Server, SQL Specialist • Define Infrastructure standards, procedures & rules for the IT regions
IT Local Area Network System Administrator
Western Union
Nov 2006 - Mar 2011
4 years 5 months
Brussels Area, Belgium
• Maintain Computer Room (42 Servers) - Migrated and reinstalled 12 Servers in 6 months • Support all applications and office users (~50) – Support EMEASA Active Directory Infrastructure • Implemented a Storage Area Network (DELL PowerVault AX150) • Manage vendor contracts – Reviewed server hardware maintenance contract • Implemented CA Backup Exec 11.5 and reviewed backup systems
McKinsey
Oct 2001 - Oct 2006
5 years 1 month
Brussels Area, Belgium
Systems Administrator
Oct 2004 - Oct 2006
2 years 1 month
Brussels Area, Belgium
• Responsible for all software updates and hardware installations on servers. (35 Servers\4 locations) • Troubleshoot day to day hardware and software issues on the network. • Assist WAN operations - Routers, VPN, Firewall, Content Filters, Switches install & config. • Supervise : Cabling works, external vendor remote & on site assistance (Oracle DB, programmers…) • Give trainings to newcomers (group of 4 to 8 people) - Coach team members • On call person during evenings & week-ends.
IT Support Specialist
Oct 2001 - Oct 2004
3 years 1 month
Brussels Area, Belgium
• Provided internal second-level support to end-users. • Follow-up the Back-up
Customer Support Analyst
SONY Vaio-Link
Nov 1999 - Oct 2001
2 years
• Provided assistance over the phone to French and English customers • Gained experience in software & hardware problems troubleshooting & diagnostic.(mainly laptops) • Participated in the development of the internal knowledge base • Learned to deal with customers. (warranty issues)
Education
Université de Namur
Computing
1997 - 1999
2 years 1 month