Jean-Yves Niamke

Large-scale, mission-critical global network and telecom transformation in a multi-vendor environment. • Led two global strategic programs to modernize AXA’s network and telecom infrastructures, involving multi-million-euro investments (+1M). • Took full end-to-end program governance responsibility: planning, budget, risks, procurement and executive reporting. • Coordinated internal teams and external partners (carriers, integrators), securing critical transition phases and key deliverables. • Restored sponsor visibility and reduced operational risks in a complex, multi-vendor global environment.

Mission-critical datacentre relocation program combining RUN & BUILD under strict continuity constraints. • Directed a full-scale datacentre relocation program in a banking environment, ensuring service continuity and security. • Led and coordinated 20+ contributors (project managers, architects, system, storage and network engineers). • Set up and animated executive governance (steering committees, CAB), managing major incidents and remediation plans. • Secured delivery predictability and improved operational performance through structured KPIs and sponsor-level reporting.

Global, business-critical network and telecom operations across multiple continents. • Directed global network and telecom operations covering WAN, LAN, cloud security and internet services. • Led all evolution projects (new sites, interconnections, migrations) and supervised daily RUN activities. • Chaired operational and executive committees (SLA, availability, performance, major incidents) and drove continuous improvement plans. • Stabilized operations and improved service quality in a highly distributed and mission-critical environment.

• Led a portfolio of infrastructure projects as part of a move-to-cloud program. • Coordinated technical teams, business stakeholders and suppliers. • Contributed to governance and delivery frameworks for critical applications.

• Defined and executed IT/Telecom strategies for major financial clients. • Led cross-functional teams and coordinated complex network and security projects. • Managed customer steering committees, budgets and service evolution.

Started my own activity in consultancy in Strategy Advisory. - Advised, defined and followed the business strategy, IT strategy, commercial and digital marketing for various customers. - Lead the execution and conducted the change management process.

• Managed B2B customer operations for WAN/LAN/VoIP services. • Led service governance, major incident management and SLA performance. • Built strong customer relationships through structured operational steering.

Technical Team Manager at Orange France - Design and lead the activity of strategic testing in the product delivery for the new IPTV and FTTH services. - Implemented the organization, methods of testing, associated processes and quality requirements. - Lead the strategic reporting with the product management team and and the R&D team. - Drive & pilot the budget, costs and ressources allocation of the activity. - Management of a team of 3 experts in charge of the tests. - Lead monitoring and control reportings with the stakeholders (KPIs, objectives, improvement points). Service Delivery Manager at Easynet France - Drive customers business & technical needs analysis - Provide customers with business and technical solutions with key drivers (cost optimization, architecture evolution, IT transformation, Cloud solutions) - Manage financial costs, budgeting and billing. - Coordinated technical teams and performed projects tasks (costs, risk and service management).