Jeesun Lee Beziau
Global Retail & Client Leader | Client Experience, Retail Excellence & Commercial Transformation | LVMH | Luxury, Fashion, Beauty & DTC | Data & AI
Salaire / Taux journalier
Paris, France
Freelance
Peut venir sur site
Expertises
Langues
À propos
Introduction
Raised in Seoul and built in Europe, I bring a multicultural perspective to global luxury leadership. With 15+ years across Louis Vuitton, LVMH Group, Loewe and Maison Margiela, I transform client experience into a commercial growth engine, building the vision, the culture and the execution that deliver measurable results. From leading CX transformation across 70+ Maisons and 10+ countries, to managing a 400+ store network, to working at the intersection of AI and retail operations, I operate at the place where strategy meets human experience. I lead through conviction and coaching, with a creative sensibility and a deep belief that exceptional experience and strong commercial performance are never in conflict, they reinforce each other. Outside of work, I practice yoga and ceramics, paint, and follow architecture closely. Skills: - Retail Strategy - Retail Excellence - Client Experience - Client Development - P&L Management - Team Leadership - Cross-Functional Collaboration
Expérience de travail
Global Commercial Execution Director
Loewe
avr. 2024 - Présent
2 ans 7 mois
Madrid, Espagne
Leading commercial strategy and operations of 200+ DTC stores through retail network expansion, P&L performance optimization and 360° retail marketing focusing on elevating client experience.
LVMH
déc. 2019 - mai 2024
4 ans 6 mois
Paris, France
Group Head of Customer Experience & Retail Optimization
déc. 2022 - mai 2024
1 an 6 mois
Paris, France
In addition to Head of Customer Experience role, led retail optimization initiatives through AI, optimizing store productivity across operations, planning, and performance management, connecting AI, tech and seamless execution.
Group Head of Customer Experience and Head of Digital Korea
déc. 2019 - déc. 2022
3 ans 1 mois
Région de Paris, France
Held a dual role as the Founder of Group Customer Experience Program at global level and Head of Digital strategy for Korea market. Led the Group’s Client Experience strategy across 40+ LVMH Maisons, translating brand identity into measurable, emotionally engaging customer journeys and operational standards. Launched 12 e-commerce platforms in Korea through strategic partnerships and agile local execution, doubling sales within two years.
Louis Vuitton
sept. 2014 - déc. 2019
5 ans 4 mois
Paris Area, France
WW Retail Excellence Manager
juin 2017 - déc. 2019
2 ans 7 mois
Paris Area, France
Led and managed WW retail excellence initiatives, including store segmentation, customer experience program, integrated dashboard, commission scheme & store productivity.
Client Insight Project Manager
sept. 2014 - juil. 2017
2 ans 11 mois
Paris, France
Implemented client development strategy for retention through client insights & data.
MBA Intern - Client Development EMEA
Christian Dior Couture
déc. 2013 - juil. 2014
8 mois
Paris, France
Maison Martin Margiela
janv. 2010 - déc. 2012
3 ans
Paris, France
Sales Manager
sept. 2010 - déc. 2012
2 ans 4 mois
Paris, France
Wholesale Coordinator
janv. 2010 - août 2010
8 mois
Paris, France
Paris Fashion Correspondant
W MagazineFreelance
janv. 2008 - oct. 2012
4 ans 10 mois
Paris, France
Sales Floor Manager
Lotte Department Store
janv. 2006 - juil. 2007
1 an 7 mois
Séoul, Corée du Sud
Formation
HEC Paris
Master of Business Administration (MBA), Marketing
2012 - 2014
2 ans 1 mois
HEC MBA Luxury Club, Deputy President HEC MBA Tournament(MBAT), Marketing & Digital
Kyung Hee University
Bachelor of Science (BS), Fashion and textile
2002 - 2007
5 ans 1 mois
Winner of graduation fashion show
Central Saint Martins, University of The Arts London
Summer Program, Fashion Design
2005 - 2005
1 mois
London, England
Fashion Institute of Technology
Summer Program, Fashion Design
2004 - 2004
1 mois
Licences et certifications
Neuro-Linguistic Programming
Délivré le : janv. 2026
Certified Yoga Instructor
Délivré le : sept. 2025
Generative AI Fast Track
Délivré le : janv. 2024
Luxury Strategy Certificate
Délivré le : avr. 2013