Jennifer Jump

• Created engaging content on TikTok with 11K ++ followers, focusing on life, living abroad, and moving to Spain from the Philippines. • Collaborated with Brands to promote products and services, driving brand awareness and engagement. • Developed strong communication and marketing skills through content creation and brand partnerships.

Qualified and onboarded creators for affiliate programs, ensuring alignment with brand values. Conducted targeted outreach and guided creators in producing outputs with trending formats. Evaluated sample requests, approved collaborations, and tracked creator performance metrics.

In my role as a Tiktok Affiliate, I collaborate with brands to craft captivating content that resonates with audiences. By delving into the intricacies of the Tiktok algorithm, I ensure that each video is strategically designed to maximize engagement and reach. Through the creation of unboxing videos, tutorials, and authentic product reviews, I strive to provide valuable insights to viewers. My efforts have led to successful affiliate partnerships, allowing me to earn commission based on the performance of the content. I have a couple of videos that went viral ranging from 100k to 5million views!

In my role as a Virtual Assistant at Doctor Arthritis, I was responsible for managing chat flows, collaborating with social media influencers, and ensuring customer satisfaction through timely responses and promotions. I played a key role in enhancing brand visibility and engagement, contributing to the company's success.

As the Operations and Scheduling Manager, I streamlined scheduling processes, optimized drive times, and managed client communications. • Organized attendance calendar for efficient scheduling • Addressed inquiries on Yelp and managed ratings on Google • Created cleaning quotations for clients and cleaners

Managed social media engagement and customer support at Creativeway Media, leading to increased brand visibility and customer satisfaction. • Developed and implemented strategic social media plans to enhance engagement and drive brand awareness. • Monitored competitors' activities to stay ahead of industry trends and compiled innovative content suggestions for the team.

Performance Monitoring: Monitored and analyzed the performance of product listings on both Shopify and Amazon platforms to ensure optimal visibility and sales. Social Media Management: Strategically planned and scheduled month-long social media posts, created engaging promotions, and managed email marketing campaigns to drive customer engagement and sales. Order Fulfillment: Efficiently fulfilled customer orders, managed customer messages and returns, and ensured timely and accurate delivery of products. Supplier Coordination: Coordinated with suppliers to maintain inventory levels, negotiate terms, and ensure the availability of products. Customer Support: Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience for customers. Campaign Management: Developed and executed marketing campaigns to boost brand awareness and drive traffic to the online store.

Customer Support: Provided prompt and accurate responses to customer queries regarding cryptocurrency transactions, ensuring a high level of customer satisfaction. Transaction Monitoring: Monitored and tracked customer blockchain transactions to ensure accuracy and resolve any discrepancies. KYC Verification: Assisted in the Know Your Customer (KYC) verification process, ensuring compliance with regulatory requirements and enhancing the security of customer accounts. Problem Solving: Addressed and resolved technical issues related to cryptocurrency transactions, providing effective solutions to customers. Collaboration: Worked closely with the compliance and technical teams to streamline processes and improve overall customer experience.

* Manage social media accounts * Generate contents * Verify Leads

Conducted thorough product research and managed the uploading and maintenance of website listings. Addressed customer inquiries and provided exceptional support. Developed and executed Facebook advertising campaigns to enhance brand visibility and engagement. Implemented social proofing strategies to build trust and credibility. Authored Standard Operating Procedures (SOPs) to streamline operations. Recruited, hired, and trained new employees to ensure a skilled and efficient workforce.

• Responsibilities include: Batching, printing, and processing orders everyday. • Providing daily report to track sales. • Answering emails

• Responsible of adding data for new projects using Basecamp and communicating with the clients on a daily basis to assist them with their needs as well as updating the progress of the project. • Took phone calls, handled messages and managed calendar for the manager. • Edited wordpress content (Basic knowledge) • Did a little article writing for social media subjects

• Answered calls concerning troubled wifi connection and solving the issue on a step by step basis. • Took messages for the manager

• Created multiple Facebook accounts and fanpages and maintaining online presence by daily updates. • Posted Ads on Craigslist and other classified ad’s website • Managed the recruitment and training of new agents to work on other task related to the business.

• Cold calling and appointment setting • Follow up calls for interested customers who received the email blast