
Jeremy Henry
Chief Product & Technology Officer
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Peut venir sur site
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Introduction
Digital Chief Product & Tech Officer with 15+ years scaling tech products from startups to enterprise. Led ZEWAY's digital ecosystem to 1M+ battery swaps and 20% Paris EV market share, plus transformed Air France's digital presence serving 300M users. Expert in building teams, cloud infrastructure, and subscription-based platforms that drive measurable growth.
Expérience de travail
Digital Chief Product & Tech Officer (CPTO)
ZEWAY
janv. 2020 - mai 2025
5 ans 5 mois
Paris, France
ZEWAY has designed and launched the first European battery swappingsystem for electric moppets. - Initially acted as Product Manager before recruiting and structuring the product team. - Built and scaled a digital commerce platform for subscription-based mobility services - Led digital product & tech strategy from Seed to Series B, scaling to 7cities, 3 countries, and 2,000+ customers - Built and scaled a full digital ecosystem: mobile apps, IoT, data platform,and embedded software - Hired and structured product & tech teams from 0 to 13 FTE (product, design, tech, data) - Implemented no-code/RPA automation to streamline back-office operations. - Collaborated closely with Marketing, Sales, and Operations to align product roadmap with growth objectives. - Designed and deployed a scalable cloud infrastructure (AWS) Key achievements: - 1M+ battery swaps completed. - 20% EV market share in Paris (2023). - Mobile app satisfaction: 8/10. - Swapping service satisfaction: 8.2/10.
Head of Digital Content & Product
Air France
oct. 2014 - juil. 2018
3 ans 10 mois
Paris, France
- Leading a team of Product Managers, copywriters, content specialists and motion designers (grew the team from 5 to 17 in 2 years) - Responsible for content strategy, creation, translation and publishing on Airfrance.com - Product owner of several key products (Airfrance.com, CMS, DAM, TMS, Content API, Travel Guide...) - Analyzed competitors digital content strategies to redesign Airfrance.com, increasing customer satisfaction to 8.5/10 - Redesigned the website user experience (UX/UI) (2015), resulting in 1% traffic increase to sales flow Key figures: • Visitors: 300 million unique visitors • Revenue: €3 billion • Team Budget: €3-5 million • SAFe Framework with 80 agile teams
Group Product Manager klm.com
KLM
juil. 2012 - déc. 2013
1 an 6 mois
Amsterdam Area, Netherlands
- Managing a team of Product Owners and Functional Application Managers - Responsible for innovation and continuity of payment, trip and account management
e-Commerce Program Manager
KLM Royal Dutch Airlines
août 2011 - juil. 2012
1 an
Amsterdam Area, Netherlands
- Migration of Air France and KLM web applications to a joint platform - Project stopped due to company-wide budget cuts
Air France
sept. 2005 - août 2011
6 ans
Paris, France
Social Media, Mobile and acquisition Project Manager
janv. 2011 - août 2011
8 mois
Paris, France
• Establishing a relationship of trust with an external provider to produce applications for the Air France Facebook page • Leading several campaigns to increase the number of Facebook fans (+900% in 6 months) • Creating an Air France channel on YouTube • Managing the external consultant in charge of acquisition • Launching a mobile application using mobile capabilities (geolocation): "Best Offers”
Loyalty Program Project Manager
oct. 2008 - janv. 2011
2 ans 4 mois
Paris Area, France
- Project Management (€2-4 million) - Redesign of Flying Blue Award Distribution systems (Airfrance.com and KLM.com) - Business Intelligence systems and call center tool used by 6,000 end users
CRM Project Manager
oct. 2007 - oct. 2008
1 an 1 mois
Paris Area, France
- Development and maintenance of the Air France KLM customer database
Distribution Systems Business Analyst
sept. 2005 - oct. 2007
2 ans 2 mois
Montreuil Area, France
- Development and maintenance of various applications (sales tools, back-office) systems)
Formation
Université Paris Dauphine - PSL
Information System and New Technologies
2003 - 2007
5 ans