Jeremy Henry

Chief Product & Technology Officer

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

Stratégie ProduitProduct ManagementAutomatisations No-codeUser ResearchPower BIProduct OwnershipLookerCMSSites internet e-commerceShopifyAmplitudeCROGo-to-marketCRMHotjarRGPDZapierJiraStratégie de ContenuGoogle AnalyticsApplications No-codeCMS e-commerceMaken8nWordPressNotionA/B testingAsanaWeb AnalyticsGoogle Tag ManagerCanvaConseil en cybersécuritéAirtableSEO

Langues

Anglais

À propos

Introduction

Digital Chief Product & Tech Officer with 15+ years scaling tech products from startups to enterprise. Led ZEWAY's digital ecosystem to 1M+ battery swaps and 20% Paris EV market share, plus transformed Air France's digital presence serving 300M users. Expert in building teams, cloud infrastructure, and subscription-based platforms that drive measurable growth.

Liens

Expérience de travail

Digital Chief Product & Tech Officer (CPTO)

ZEWAY

janv. 2020 - mai 2025

5 ans 5 mois

Paris, France

ZEWAY has designed and launched the first European battery swappingsystem for electric moppets. - Initially acted as Product Manager before recruiting and structuring the product team. - Built and scaled a digital commerce platform for subscription-based mobility services - Led digital product & tech strategy from Seed to Series B, scaling to 7cities, 3 countries, and 2,000+ customers - Built and scaled a full digital ecosystem: mobile apps, IoT, data platform,and embedded software - Hired and structured product & tech teams from 0 to 13 FTE (product, design, tech, data) - Implemented no-code/RPA automation to streamline back-office operations. - Collaborated closely with Marketing, Sales, and Operations to align product roadmap with growth objectives. - Designed and deployed a scalable cloud infrastructure (AWS) Key achievements: - 1M+ battery swaps completed. - 20% EV market share in Paris (2023). - Mobile app satisfaction: 8/10. - Swapping service satisfaction: 8.2/10.

Head of Digital Content & Product

Air France

oct. 2014 - juil. 2018

3 ans 10 mois

Paris, France

- Leading a team of Product Managers, copywriters, content specialists and motion designers (grew the team from 5 to 17 in 2 years) - Responsible for content strategy, creation, translation and publishing on Airfrance.com - Product owner of several key products (Airfrance.com, CMS, DAM, TMS, Content API, Travel Guide...) - Analyzed competitors digital content strategies to redesign Airfrance.com, increasing customer satisfaction to 8.5/10 - Redesigned the website user experience (UX/UI) (2015), resulting in 1% traffic increase to sales flow Key figures: • Visitors: 300 million unique visitors • Revenue: €3 billion • Team Budget: €3-5 million • SAFe Framework with 80 agile teams

Group Product Manager klm.com

KLM

juil. 2012 - déc. 2013

1 an 6 mois

Amsterdam Area, Netherlands

- Managing a team of Product Owners and Functional Application Managers - Responsible for innovation and continuity of payment, trip and account management

e-Commerce Program Manager

KLM Royal Dutch Airlines

août 2011 - juil. 2012

1 an

Amsterdam Area, Netherlands

- Migration of Air France and KLM web applications to a joint platform - Project stopped due to company-wide budget cuts

Air France

sept. 2005 - août 2011

6 ans

Paris, France

Social Media, Mobile and acquisition Project Manager

janv. 2011 - août 2011

8 mois

Paris, France

• Establishing a relationship of trust with an external provider to produce applications for the Air France Facebook page • Leading several campaigns to increase the number of Facebook fans (+900% in 6 months) • Creating an Air France channel on YouTube • Managing the external consultant in charge of acquisition • Launching a mobile application using mobile capabilities (geolocation): "Best Offers”

Loyalty Program Project Manager

oct. 2008 - janv. 2011

2 ans 4 mois

Paris Area, France

- Project Management (€2-4 million) - Redesign of Flying Blue Award Distribution systems (Airfrance.com and KLM.com) - Business Intelligence systems and call center tool used by 6,000 end users

CRM Project Manager

oct. 2007 - oct. 2008

1 an 1 mois

Paris Area, France

- Development and maintenance of the Air France KLM customer database

Distribution Systems Business Analyst

sept. 2005 - oct. 2007

2 ans 2 mois

Montreuil Area, France

- Development and maintenance of various applications (sales tools, back-office) systems)


Formation

Université Paris Dauphine - PSL

Information System and New Technologies

2003 - 2007

5 ans

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