Jerome Ravet
Senior Professional Services Director
Salary / Daily rate
Paris, France
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Digital transformation executive with 25+ years driving IT & delivery excellence across EMEA markets. Led teams of 250+ consultants on multi-million euro projects, established offshore delivery centers, and managed strategic accounts for VMware and Fortune 500 clients. Specialized in business transformation, project management, and operational excellence to accelerate your digital initiatives.
Work experience
Digital Operation Excellence Director
Auchan Retail
May 2024 - Present
2 years 6 months
Supporting the digital business transformation and improvement
EMEA Professional Services Delivery Excellence Director
VMware
Jan 2019 - Mar 2024
5 years 3 months
7620 Paris, Denmark
• Managing the Project Management community for EMEA • Driving the Delivery strategy in terms of hiring, enablement, delivery model strategy and governance to adapt to fast business changes • Coordinating our Customer Success Strategy and Managing our EMEA Strategic accounts delivery • Managing the Resource Management Office team for EMEA in charge of all project resourcing • Implementation of an EMEA remote PM delivery center in Cairo (Egypt) to support our volume business an improve our delivery quality
Diebold Nixdorf Software
Jun 2016 - Dec 2018
2 years 7 months
7620 Paris, Denmark
Head of Professional Services Banking and Retail for France, BeNeLux & North Africa
Mar 2017 - Dec 2018
1 year 10 months
7620 Paris, Denmark
Managing Professional Services for Banking and Retail activities for France, Belgium, Netherland Luxemburg and North Africa In charge of delivery team for the part of the South EMEA team. Member of the Management committee of France, South Emea. Diebold Nixdorf is the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge systems technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 25,000 employees in more than 130 countries around the world. Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation
Head of Professional Services Banking France
Jun 2016 - Mar 2017
10 months
7620 Paris, Denmark
Managing consulting, development, Maintenance and Support team for major Banking clients in France In charge of pre-sales activities (POC, RFP support, ...)
International Program Director - France delivery lead
Larsen & Toubro Infotech Ltd
Nov 2014 - Jul 2016
1 year 9 months
7620 Paris, Denmark
L&T Infotech is a global IT services and solutions provider. We provide the winning edge to our clients by leveraging our Business-to-IT Connect and deeply committed people. International Program director: In charge of the delivery for the major project and customer in France: - Multi langages and country teams management (more than 50 consultants) - Business Transformation and IT Projects - Inshore / Offshore team management
Program, Project Manager and owner
JRC Management
Jul 2007 - Dec 2014
7 years 6 months
92300 Levallois-Perret, France
JRC Management is a boutique dedicated to management consulting and IT process optimisation • Energy industry: In charge of the Project Management of the largest europeen It Project (250 consultants, 10 years fixed price project) • E-Travelling: Finance Process design Project Manager for the Oracle Financial implementation • Water Service worldwide leading company: Managing the French global rollout of the new organization impact on IT systems • Leasing and Factoring Banking major company: BI and reporting best practice expert to deliver the new IT organization roadmap
Professional Services Director
beqomFreelance
Nov 2008 - Dec 2010
2 years 2 months
In charge of the professional services department: - consulting services (projects as first or co-contractor with partners) - training center - customer support
Senior Manager
Kurt Salmon
Apr 2005 - Jul 2007
2 years 4 months
Team and Project Management Business development Alliances Management (SAP, Hyperion)
Services Engagement Manager - Professional services
Hyperion Solutions
Nov 2001 - May 2005
3 years 7 months
BPM Business Unit Management Project Management and Customer Sucess Management on strategic accounts Business development of the Services activity
Reporting Manager
Technicolor
Apr 1999 - Oct 2001
2 years 7 months
Skills: Leadership d’équipe · Planification de projets · Stratégie IT · Hyperion · Gestion des contrats · Gestion pertes et profits · Management de la direction
Controller
Faurecia
Sep 1996 - May 1999
2 years 9 months
Skills: Leadership d’équipe · Hyperion · Gestion pertes et profits
Auditor
Deloitte
Sep 1994 - Oct 1996
2 years 2 months
Skills: Audit
Education
Saint Louis de Gonzague-Franklin
Bac C
1987 - Present
39 years 10 months
emlyon business school
Option Finance d'entreprise
1991 - 1993
2 years 1 month
Université Paris Nanterre
Licence d'Economie
1987 - 1991
4 years 1 month