Jihene Zouari

As a Product Owner at Hello Dati, I lead the development of smart solutions for hotel device management by aligning product vision with user needs and business goals. • Defined product vision and aligned it with business goals. • Prioritized and maintained the product backlog. • Wrote user stories and acceptance criteria in Jira. • Worked with cross-functional teams to deliver features on time. • Maintained documentation and diagrams in Confluence. • Conducted user testing and gathered feedback. • Coordinated with clients and internal teams for seamless integration. • Contributed to DevOps processes, improving system uptime and deployment efficiency.

In my role as a DevOps Engineer at Hello Dati, I streamlined deployments, enhanced system performance, and ensured efficient documentation and organization, while working closely with teams to drive seamless operations and collaboration. • Created Docker images, reducing deployment times. • Managed containers via Portainer for improved efficiency. • Monitored system uptime with Prometheus and Grafana, maintaining 99%+ uptime. • Automated Jenkins pipelines, speeding up CI/CD processes. • Supported seamless transitions from development to production. • Provisioned devices with Mobile Device Management and Automation Tools with 100% success. • Conducted application testing, reducing post-release issues by 15%. • Documented processes in Confluence, boosting onboarding efficiency. • Collaborated with the Technical Chief Officer to prepare and prioritize Jira tickets. • Compiled release notes, increasing update transparency. • Contributed to prototyping and aligning product roadmap goals. • Designed process workflows and diagrams for better idea structuring. • Maintained updated documentation for improved team collaboration.

As a DevOps Intern at Hello Dati, I learned to automate deployments, contributed to improving server security, and collaborated with teams to enhance system performance and ensure smooth operations, and I received high honors for this project. • Created Docker images, cutting deployment time. • Orchestrated containers with Docker-Compose, enhancing dev environments. • Secured servers with Certbot and Nginx, ensuring 100% SSL/TLS compliance. • Automated CI/CD with Jenkins, reducing development-to-deployment time. • Built Jenkins pipelines, reducing integration errors. • Analyzed code with SonarQube, improving quality metrics. • Deployed Prometheus and Grafana, boosting system performance visibility by 50%.