
joelle Ngougo
Senior Manager | Operational Risk & Data Governance
Salary / Daily rate
Paris, France
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Senior Manager with 15+ years in Risk Management, Data Governance, and GRC, currently leading enterprise risk initiatives for 12,000+ users at Westpac. Proven track record implementing comprehensive risk frameworks, managing third-party risks across major infrastructure projects, and driving data governance transformation. Specialized in non-financial risk management, cybersecurity, and building risk culture across global organizations.
Work experience
Westpac Group
Sep 2021 - Present
5 years 2 months
Sydney NSW, Australia
Gold Cybersecurity Champion
Jan 2022 - Present
4 years 10 months
Sydney NSW, Australia
I believe culture is the first line of defense against cybercrime. By embedding our group’s values and behaviors at a local level, I act as a culture coach—helping teams build resilience, trust, and purpose in the face of evolving challenges. As Event Manager for the Cultural Diversity Leadership Team, I design and lead initiatives that celebrate diversity and inclusion. I am passionate about creating spaces where people feel valued, empowered, and inspired—because a strong, diverse culture is not only our best protection, but also our greatest strength.
Senior Manager - Non-Financial Risk - Data Governance | GRC |
Sep 2021 - Present
5 years 2 months
Australia, Bolivia
I lead Data Management and Governance for Non-Financial Risk at Westpac, ensuring compliance with group policies and strengthening non-financial risk management. I uplift enterprise use of the GRC platform (12,000 users) by driving adoption, embedding best practices, and aligning data with business strategy. My focus areas include: • Embedding effective data governance and lifecycle management. • Ensuring quality, integrity, and compliance of critical data. • Managing records and enterprise reference data for consistency. • Building data and digital capability, with strong emphasis on ethics, privacy, and security. I am passionate about helping the business use data more effectively to deliver trusted insights and better outcomes for our customers and teams.
Risk Manager
Turner & Townsend
Jun 2018 - Oct 2021
3 years 5 months
Sydney NSW, Australia
Consultant at Sydney Metro (SM): PMO of City & South West and Metro West. I promote the Risk Consultant Risk Manager at Sydney Metro for City and South West project and now for Metro West within the PMO. Risk Reviews and Monitoring I am in charge of maintaining and guarantying the data accuracy, completeness and the integrity of the risk management system tool I guarantee the risk management process and compliance by maintaining and documenting all changes related to each risk. I conduct risk workshop (including the risk modelling) with the leadership team and defined the appropriate mitigation plan I designed and implemented Controls Frameworks and Assurance activities (Control Self-Assessment to check effectiveness) Risk Reporting I coordinate the monthly report with stakeholders and prepare some KRI, Risks analysis and the risk profile I guarantee the comprehensiveness, accuracy, clarity, distribution and frequency of the risk reporting I support stakeholders on assessment status, critical risks, recommendations after root cause analysis I suggested and put in place the top 10 issues/risks with the deputy project director Risk in Change I am part of the Project Control Group to consolidate the different change request from stakeholder I am in charge of the risk assessment to evaluate the risk and impact of each change request Risk Culture I promote the Risk culture by providing guidance, advise and training to the stakeholders. I actively participate to the Risk Community of Practice with the 2LoD risk team: (feed-back on policies and processes)
Third Party Risk Manager
Alstom Transport India LTD
Mar 2017 - Dec 2017
10 months
Bengaluru, Karnataka, India
I built & promoted Supplier Risk Management Culture in one of the biggest Railways Project of Pacific Asia Risk Management Framework definition and Implementation I defined and implemented the Third-Party Risk Management Framework and worked on the definition of risk appetite, due diligence for suppliers’ evaluation, the creation of a dashboard by supplier and their deployment by Product line through workshop. I advised sourcing team during the supplier selection process making sure suppliers meet the requirements and are compliant Risk Reviews and Monitoring I supported the sourcing finance team by doing some third-party financial analysis for financial risk purposes I guaranteed the risk management process and compliance by maintaining and documenting all changes related to each risk. I conducted risk workshop with the cross functional teams and defined the appropriate mitigation plan Risk Reporting I coordinated the monthly report with stakeholders and prepare some KRI, Risks analysis and the risk profile I guaranteed the comprehensiveness, accuracy, clarity, distribution and frequency of the risk reporting I supported stakeholders on assessment status, critical risks, recommendations after root cause analysis Risk Culture Transverse management of 25 cross functional team to ensure the application of supplier risk management principle Supplier relationship management (3 to 5 visits by month) to work on risks, engagement, compliance, controls & action plan I promoted the Risk culture by providing guidance, advise and training to the stakeholders.
Founder
Delices de FranceFreelance
Oct 2015 - Oct 2017
2 years 1 month
Bengaluru, Karnataka, India
I have created an online Pastry to propose high fresh quality of French Pastries. One of a great achievement was to be the selected one by the French consulate for the cocktails where all the Chefs who are participated to the "Goût de France event" were invited. I Managed the orders via google form, the website, the Facebook page, the monthly newsletter, the logistic and the cooking. I trained my helper from scratch to be able to make breads, croissants, chouquettes, and cake. The business was closed due to my move from Bangalore to Sydney.
Co-Présidente
Bangalore Accueil
May 2015 - May 2016
1 year 1 month
Bengaluru Area, India
Bangalore is a French speaking people association living in Bangalore . It has about 400 members. I was elected to animate the French speaking community social life and help new / futur comer to land as smoothly as possible in the different cultural environment As Co- presidente my role had different axes such as: - Advice to future / new comers - Link between the Consulate of France and members from the French community - Prospecting and commercial negotiation with a goal to obtaining preferential rates for members - Organization of cultural, professional , sports , workshops activities and parties - Communication through social networks , the website and a monthly newsletter - Link with FIAFE ( Fédération Internationale des Accueils des Français à l'Etranger - International Federation of French reception abroad)
Alstom Transport
May 2005 - Dec 2014
9 years 8 months
93400 Saint-Ouen-sur-Seine, France
Third Party Risk Business Analyst
Jun 2012 - Dec 2014
2 years 7 months
93400 Saint-Ouen-sur-Seine, France
My objectives were to collaborate to the set-up of the Supplier Risk Management Framework to manage the value chain risk during tender process and project execution and achieve sourcing savings performance target Third Party Risk Management Framework I was part of the implementation of the Supplier Risk Management Framework and worked on the definition of risk appetite, risk criteria for the evaluation, a dashboard by supplier and their deployment by Product line through workshop. I facilitated Monthly review with Sourcing Senior Stakeholders on suppliers risk status Financial Analysis I led risk committees and made financial analysis (Zscore, D&B) to support finance team to provide suppliers financial evaluation Business Analysis I implemented and deployed the sourcing processes and improved the Sourcing dashboard on QlikView I design the sourcing reporting showing critical data element were the focus must be put to reach the target. I monitored the savings data to reach the target & prepared monthly communications for the Sourcing management. I conducted the Key Users network through monthly communication, on-site and online training.
Senior Business Analyst
May 2005 - May 2012
7 years 1 month
93400 Saint-Ouen-sur-Seine, France
Accountable of business data’s applications (creation, integrity, security, recovery plan for business continuity) for Finance, Tender, Marketing and Sourcing department. With my team of 2 consultants, we specified application software (SDLC) and was force of proposal and problem solving oriented to increase internal clients’ business process efficiency through Project Management and technology enhancement. Process Management I worked with stakeholders to understand their needs and data workflow in other to improve and map their process and proceed to gap analysis between the as is and to be. Master Data Management - Data Architecture and Governance I put in place an application to centralize critical data and define data flow of the system architecture and ensure a better data quality a single point of source and ease the impact assessment in case of data modification. I manage the data definition and model, quality specification, data owner, data lifecycle Project management I wrote the functional specifications from business requirement, prepare Test case for User Acceptance Testing (UAT) in JIRA and the training pack, I trained the key users and coordinate the on-site deployment. Work on the SLA with the IT team. Stakeholders Management I led steering committees with Stakeholders and Key users to ease the project communication Change Management I managed the Key Users network in order to consolidate their improvement request, to update change request register, to give feed-back on approved changed and to ease the implementation and on-site and online training. Reporting I monitored the savings data to reach the target, design the sourcing reporting on QlikView, showing critical data element where the focus must be put to reach the target & prepared monthly communications for the Sourcing management
Financial Controller
Sanmina
Jun 2004 - May 2005
1 year
78370 Plaisir, France
Achievement Good Forecast and Expenses control of budget for the European IS Department of Sanmina (budget of 10 M€ for 8 Sites) Established business forecasts in terms of objectives, budgets, organization and resources Developed control procedures management using IT tools (Hyperion Essbase), working on gap analysis and reconciliation Forecast trends analysis to improve the accuracy of each prevision Work with Human resources on headcount evolution
System Engineer
Sun Microsystems
Sep 2002 - Oct 2003
1 year 2 months
Madrid Area, Spain
Achievement Technical support ( Software and Hardware) level 2 for Solaris Operating System in the European Support Center for French speaking Company customers with a good level of Customer Satisfaction REX Writing for FAQ
Financial Analyst
AXA
Sep 2001 - Oct 2002
1 year 2 months
La Defense
Achievement: Data Analysis for asset management to calculate Portfolio’s performance. I did some Data Analysis and prepared the associated financial reporting. I improve an operational database ( Access and VBA) which allows to calculate the performance of the portfolio which will be compared to Stock Exchange result => objective is to balance the portfolio contents for a better financial performance. - Functional specification taking into account the requirements - Monthly consolidation and reporting through Data Analysis - Performance analysis vs the stock exchange fluctuation
Financial Controller
Hewlett-Packard
Jul 2000 - Jul 2001
1 year 1 month
Région de Grenoble , France
Achievement Good Forecast and Expenses control of budget for the Telecom division of HP (budget: $7.2M) Lead Transversal Position with Singapore, Japan and USA for Finance and Marketing department Annual Budget Implementation ( Planning & Budgeting), P&L management ( Hyperion), Monthly dashboard, Headcount management with RH.
Education
TAFE NSW
2024 - 2024
3 months
Udemy Alumni
2024 - 2024
1 month
Université Paris Cité
Master's degree
2001 - 2002
2 years
Université Paris Dauphine - PSL
Bachelor and Master 1
1998 - 2000
3 years
University of Lille 1 Sciences and Technology
Diplôme d'études universitaires générales (DEUG)
1996 - 1998
3 years
Licenses & certifications
ISO/IEC 27001:2022 Foundation and Implementing an ISMS
Issued: Jul 2024
Cybersecurity
Issued: Jan 2024
AWS Cloud Practioner
Issued: Nov 2023
Governance & Risk Management
Issued: May 2018