Jojo Joseph
Business Head - Europe
Salaire / Taux journalier
01210 Ornex, France
Freelance
Langues
À propos
Introduction
Expert en excellence opérationnelle avec 20+ ans d'expérience en transformation digitale et gestion du changement. Ancien VP chez Credit Suisse, spécialisé en optimisation des processus métier et leadership d'équipes transversales. J'accompagne les entreprises dans leur transformation digitale avec une approche Lean Six Sigma pour maximiser leur performance opérationnelle.
Expérience de travail
Group Business Process Management
Coface
nov. 2024 - Présent
2 ans
92270 Bois-Colombes, France
Business Head - Europe
Feather GraphicsFreelance
janv. 2022 - Présent
4 ans 10 mois
01210 Ornex, France
Skills: Business Development · Sales Management · Client Relations · Customer Relationship Management (CRM) · Global Client Management · Product Development · Marketing · Product Marketing · Customer Service · Client Development · Customer Engagement
Consultant, Finance Process Optimization
The Global FundFreelance
mai 2024 - août 2024
4 mois
Geneva, Switzerland · Remote
Skills: Business Process Automation · Business Process Improvement · Business Process Mapping · Business Process Outsourcing (BPO) · Business Transformation · Change Management · Communication · Continuous Improvement · Culture Change · Digital Transformation · IT Enabled Business Transformation · Lean Six Sigma · Operational Excellence · Organizational Change Management · Process Excellence · Process Optimization · Project Management
Digital Business Processes
International Committee of the Red Cross - ICRC
août 2021 - août 2023
2 ans 1 mois
Genève, Suisse
Skills: Product Operations · Product categories · Projection · Project Tracking · Communication · Capital Expenditures · Organizational Change Management · Business Process Mapping · Process Management · Project Management · Strategy · Documentation · Personnel Management · Business Transformation · Process Optimization · Strategic Planning · IT Enabled Business Transformation · Digital Transformation · Culture Change · Change Management · Continuous Improvement · Operational Excellence · Timelines
Credit Suisse
déc. 2015 - oct. 2021
5 ans 11 mois
Pune, Mumbai IN & Zurich CH
Vice President, Process Excellence Leader | Functional COO | Vendor Management
juil. 2017 - oct. 2021
4 ans 4 mois
Pune, Mumbai IN & Zurich CH
Skills: Product Operations · Product categories · Cross-functional Team Leadership · Projection · Project Tracking · Employee Engagement · Communication · Capital Expenditures · Organizational Change Management · Business Process Mapping · Research and Development (R&D) · Process Management · Project Management · Strategy · Documentation · Personnel Management · Business Transformation · Process Optimization · Strategic Planning · Leadership · IT Enabled Business Transformation · Digital Transformation · Recruiting · Culture Change · Change Management · Business Process Automation · Continuous Improvement · Operations Management · Operational Excellence · Negotiation · Timelines · Vendor Management
Vice President, Process Excellence Lead, Finance Change
déc. 2015 - juil. 2017
1 an 8 mois
Pune, Maharashtra, Inde
Skills: Business Process Outsourcing (BPO) · Product Operations · Product categories · Cross-functional Team Leadership · Organizational Development · Projection · Project Tracking · Employee Engagement · Communication · Capital Expenditures · Organizational Change Management · Leadership Development · Transition Management · Business Process Mapping · Research and Development (R&D) · Process Management · Project Management · Strategy · Documentation · Personnel Management · Business Transformation · Process Optimization · Strategic Planning · Leadership · IT Enabled Business Transformation · Talent Management · Digital Transformation · Recruiting · Culture Change · Change Management · Business Process Automation · Continuous Improvement · Operations Management · Operational Excellence · Negotiation · Timelines
Head of Process Excellence, Europe
EXL
déc. 2006 - déc. 2015
9 ans 1 mois
India, Czech Republic & Bulgaria
Skills: Business Process Outsourcing (BPO) · Product Operations · Product categories · Cross-functional Team Leadership · Organizational Development · Projection · Project Tracking · Employee Engagement · Communication · Service Delivery · Capital Expenditures · Organizational Change Management · Leadership Development · Transition Management · Business Process Mapping · Business Development · Research and Development (R&D) · Process Management · Project Management · Strategy · Documentation · Personnel Management · Business Transformation · Process Optimization · Strategic Planning · Leadership · Talent Management · Digital Transformation · Quality Management · Recruiting · Culture Change · Change Management · Business Process Automation · Continuous Improvement · Operations Management · Operational Excellence · Negotiation · Timelines
Assistant Manager, Business Excellence
airtel
nov. 2005 - déc. 2006
1 an 2 mois
Pimpri Chinchwad, Maharashtra, Inde
Skills: Business Process Outsourcing (BPO) · Product categories · Projection · Project Tracking · Employee Engagement · Communication · Service Delivery · Organizational Change Management · Transition Management · Business Process Mapping · Process Management · Documentation · Personnel Management · Business Transformation · Process Optimization · Strategic Planning · Talent Management · Quality Management · Recruiting · Change Management · Business Process Automation · Continuous Improvement · Operational Excellence · Timelines
Team Leader, Quality
HCL Technologies
juin 2002 - déc. 2005
3 ans 7 mois
Noida, Uttar Pradesh, Inde
Skills: Business Process Outsourcing (BPO) · Product categories · Projection · Project Tracking · Employee Engagement · Communication · Service Delivery · Organizational Change Management · Business Process Mapping · Process Management · Documentation · Personnel Management · Process Optimization · Strategic Planning · Talent Management · Quality Management · Change Management · Continuous Improvement · Timelines
Quality Executive
IT&T Ltd
janv. 2000 - juil. 2002
2 ans 7 mois
Noida, Uttar Pradesh, Inde
Skills: Business Process Outsourcing (BPO) · Product categories · Projection · Project Tracking · Communication · Business Process Mapping · Process Management · Documentation · Personnel Management · Strategic Planning · Quality Management · Change Management · Continuous Improvement · Timelines
Formation
Cybersecurity
Master Black Belt
2008 - 2009
1 an 1 mois
Institute of Management Technology, Ghaziabad
Business Administration and Management
2005 - 2007
2 ans 7 mois
Delhi University
1996 - 1999
3 ans 3 mois