Jonathan Chazalet

I help freelancers and small businesses reclaim half a day per week with AI, no tech background required. My approach: 1. Spot the real use cases in your daily work (not the flashy demo that gathers dust) 2. Start simple, scale up, with results from week one 3. Stay with you over time: AI evolves every month, and every month I show you what's worth adopting. The payoff: more time for what actually matters in your business.

As a system solutions consultant, I managed the client relationship and the installation of our SaaS solutions, ensuring their continued success. Key Responsibilities: - Installation & Support: Installation of systems, ongoing support and ensuring customer satisfaction. - Development of Customized Solutions: Proposal of improvements tailored to the needs of customers. - Customer Relationship Management: Attentive management of customer needs. International Experience: - Based in Catalonia, the company collaborates with customers in France, Africa and Spain and participates in a major European project. Internal Contributions: - Cross Projects: Active participation in internal projects, promoting cooperation and innovation.

As a Business Analyst at Michelin, I participated in the development of a logistics management software within a team of 15 people, in close collaboration with the Product Owner. I was introduced to AGILE methods and coordinated with various stakeholders on large-scale IT projects.

RTM Consultant for global FMCG leader in 5 different countries (In Africa, Europe and Asia)

Exportation - Prospecting and opening new markets (Chile, Paraguay, Uruguay, Colombia); - Managing all aspects from start to finish: Comercial, marketing, administrative issues, logistic, etc. Business Intelligence - Sales analysis: --- Creating analysis tools, full integration of systems: Nielsen, Genexis, Neogrid, Totvs; - Making targeted reports: sales, trade and strategic marketing, finance, prices; --- Auditing: Elaborating Sales Plan, business analysis, management of change. Trade Marketing - Management of the merchandising material (budget: R$ 100K) --- Supplier selection, creation, installation and control; - Tasting sessions on national level (Budget: R$ 300K) --- Selection, training, logistic, sales analyses;

- Trade marketing: Sustainability analyze of all the commercial operations proposed by the suppliers. - Shops attending: Communication with the 150 shops of all the TV/Newspapers announcements and new operations under strict deadlines.

- Stock management: 4 Warehouses, 170 shops throughout Spain - Deliveries coordination: Management of the specificities of each supplier and warehouse - Management of relationship: To ensure the efficiency of the international suppliers through good relationships.

- Managing 8 peoples, budget 1500€/year, 12 events organized; - "Internationalization” with the opening of inter-school workshops; - Recruitment of 5 new members.

Based on the analysis of logistics issues, in charge of creating process to improve deliveries lead time and quality. Supporting the 11 biggest stores located in Southern France resolving problems related to deliveries and escalating to supervisor in case of highly problematical queries. Daily customer’s follow up by phone.

Multi-purpose position: replenishing stocks in stores (fruits/vegetable and dry food), customer service, till work... Ability to learn flexibility and understanding of hard and physical labour.

Roland Garros 2006: Tennis court managerment : supply, Ball Boy turnover, briefing/debriefing of every turn, daily evaluations. Roland Garros 2007: Participation as an evaluator to the recruiting sessions of the Roland garros 2007.