José Martínez Baldallo

• Soutien des opérations réseaux mondiales sur des plateformes LAN/WAN/WLAN Cisco, Extreme Networks et Zscaler. • Participation au déploiement et aux mises à jour des infrastructures réseaux. • Support de projets stratégiques incluant SDWAN VeloCloud.

Global Leader for the Finning wireless network service. Ensuring that the standardization and transformation process for wireless services meet established goals and service levels for quality, coverage, reliability, and speed. Support the entire wireless infrastructure such as controllers, access points, monitoring systems. Creating and maintaining proper documentation for all sites. Carrying RF site surveys for planning, design, and troubleshooting. Work on various local and global projects closely following established change management. Joining multidisciplinary IT teams and end-users across Finning. o Deploy and maintain wireless infrastructure services. o Develop a lifecycle strategy for assets within the infrastructure. o Communications with business teams to understand requirements and working with other team members o Provide support for wireless LAN services across global locations (predominantly Chile, Argentina, Bolivia, Uruguay but also Canada and UK/Ireland). o Ensure all wireless services are designed and configured to achieve maximum up-time. o Continuously service reviewing with the goal to improve costs, delivery, SLA’s o Measure and communicate performance metrics for Infrastructure Services and analyze data to discover opportunities for service improvement o Standardize wireless network processes, procedures, and equipment globally. o Develop supporting documentation and high-level designs for services as required o Ensure site surveys are current and accurate for all locations with the ability to conduct site surveys with an appropriate toolset. o Project support for design and deployments by active participation in multidisciplinary teams.

Senior Networking engineer for customer BHP, in charge of managing and supporting networks operations and projects in South and North America, working in coordination with offshore teams, partnering with architects and project managers as expert subject to support solutions design, lead and provide technical coordination and leadership for staff members, external vendors and carriers to deploy solutions, incidents management and network operations support to ensure the network reliability, performance, global standards, and business requirements are fulfilled. • Design, implement and support wireless and wired networks in several dependencies including mine sites in different countries. • Supporting IT and OT wireless networks to fulfill daily operations and business requirements. • Scalation point for complex requirements in networking engineering. • Network discovery and management. • L3 support for south America network team. • Lead and coordinate for complex network change management in the regions. Ensuring the proper design, test, and implementation process is completed accordingly. • Delivering high-level guidance and consultancy to business areas in network matters. • Participate actively in project meetings and incident management teams.

Managed network and communication infrastructure for customer Venequip group of companies which is the official dealer for Caterpillar, NewHolland, CASE, Grove, Sullair, Metso, JLG, and others, with operations in following countries: Venezuela, Aruba, Curacao, Bonaire, and United States. Also, in charge of technological solutions to satisfy internal and external customer's requirements. - Ensure proper administration and support to maintain network availability and performance. - Lead projects to design, deploy network solutions to accomplish organization requirements. - Support and administer VoIP platform based on Cisco, ASterisk, FreePBX, Grandstream, AudioCodes. -Function as technical, engineering and operational expert for complex networking requirements - Supporting and troubleshooting LAN/Wan technologies, routing, switching problems, and incidents. -Researching, analyzing, evaluating and monitoring network infrastructure with SolarWinds solutions to ensure networks are configured to operate at optimal performance. - Administration, support, and troubleshooting of Security platform based in CISCO ASA, Umbrella DNS, DMVPN, IPSec, VPN. - Manage ISP, Carriers contracts, SLA, Invoicing, Support Tickets, etc. - Control and update network inventory, diagrams, documentation, and hardware warranties as well. - Participate in the elaboration of IT budgets and investment plans. - Search and investigations about IT trends, tendencies to keep platform up to date.

Setting up and operating computer equipment, servers in the data processing area in order to contribute to the success of daily data operations. Duties and Tasks: 1. Operates computers, Servers, and peripheral devices such as printers; monitors the system for error messages and ensures efficiency. 2. Support and troubleshoot hardware devices and software. 3. Performs routine preventative maintenance on equipment according to user manuals and installation standards. 4. Work with programmers and systems analysts to coordinate the testing environment on the development system and problem diagnostics. 5. Support and troubleshoot data communications configurations and infrastructure on all host and remote systems. 6. Troubleshoot communication failures to help end-users in the resolution of the issue 7. Monitor operation of AS400 servers to detect errors machine stoppage or faulty output; makes necessary adjustments or notifies supervisor of unusual or difficult problems with platform operations. 8. Control AS400 resources availability to guarantee the performance of storage, CPUs, Memory, virtual printers, etc. 9. Maintain daily job operating logs, problem logs, and system performance logs 10. Training new operators in methods and procedures of operating computer systems 11. Prepare, submit, monitor and review system jobs for processing 12. Operates UNIX servers to control backup and printers' services. 13. Develops and implements new processes and procedures when necessary. 14. Work overtime and shift schedules, holidays, and weekends. 15. Support and troubleshooting of LAN, VPN and WAN connectivity issues.