Jose Antonio Ciutad

Led a team of 10 specialists. Designed, developed, and implemented BI and advanced analytics solutions that address the specific needs of our Supply Chain, M&S, and Finance functions across the EMEA region. This included understanding business requirements, translating them into technical specifications, and collaborating with cross-functional teams to deliver impactful solutions. Designed scalable and robust BI and advanced analytics solutions leveraging appropriate technologies (e.g., cloud platforms, data visualization tools, statistical software). This included data modelling, ETL processes, report development, and dashboard creation. – Led a team of 10 specialists placed around the world (Japan, Australia, China, Europa and United States), providing different solutions for M&S country teams. – Designed and implemented a Finance solution to manage the budged, related projects, invoices and purchase orders. Enabled +50% time for the controlers team. – Designed and implemented a customer segmentation model that identified key customer groups based on their purchasing behavior and preferences, achieved a +8% in customer engagement. – Developed a financial forecasting model that incorporated historical data and market trends, resulting in a 10% improvement in budget accuracy. – Implemented PowerBI service, managed infrastructure, resolved issues, and supported the global community. Enabled the worldwide team to analyze their data independently. – Implemented Tableau community. Managed issues, delivered training and created content. Empowered the worldwide team to create their own dashboards.

Led the AI team to drive the AI requirements in different manufacturing projects, ensuring innovative solutions are implemented effectively. This involved coordinating with various stakeholders to understand their needs, proposing tailored AI-driven solutions, and overseeing the deployment process to ensure the highest standards of quality and performance were met. Key to this role was the ability to stay abreast of the latest advancements in AI and machine learning technologies, ensuring that the solutions were not only innovative but also aligned with industry best practices. – Led a team of 5 specialists around different locations in Spain. – Retrieved the requirements for different departments and provided useful potential options. Enforced different teams to authomatize tasks using AI and saving +30% time. – Transitioned reporting tools from Tableau to PowerBI, enhancing user experience and enabling more effective insights extraction.

Managed the data warehouse infrastructure, ensuring seamless integration and accessibility for all departmental needs. The responsibilities included optimizing data storage, enhancing data retrieval processes, and ensuring robust data security measures. Through effective collaboration with cross-functional teams, achieved significant improvements in data accuracy and operational efficiency, paving the way for more informed decision-making across the organization. – Led a team of 6 specialists placed in different locations in Spain. – Support daily departmental data, resolve issues, and ensure data availability as soon as possible. – Developed new data sources, ETL and reporting, in different technologies (IBM, Microsoft...). Allow the new information to extract insights. – Developed AI to classify citizen emails, identify outcome topics, detect new issues, and apply solutions preemptively.

Optimized data solutions that spanned multiple technological platforms, including IBM, Microsoft, and Talend. Developed new data sources, ETL pipelines, and comprehensive reporting tools that enhanced the operational efficiency of the hospitals. – Managed different locations of Hospital Sant Joan in Spain. – Solved complex requirements, resulting in customer engagement and 10% improvement in employee's schedules. – Implemented IBM BI software solutions, automating daily tasks and reducing employee workload by 20%.

Project Manager and Lead Developer. Responsible for overseeing the development and implementation of software solutions, ensuring that the team adhered to best practices and delivered high-quality, scalable applications. Responsibilities included collaborating with stakeholders to gather requirements and providing technical guidance throughout the project lifecycle. Focused on maintaining clear communication and fostering a collaborative environment to meet project deadlines and objectives. – Worked for Bank projects (Caja España, La Caixa and Banc Sabadell): Implemented ATM solutions, audit and management apps. – Worked for telecom companies like Telefonica/Movistar and Vodafone: Provided 24x7 service, managed partibility lifecycles, supported customers, developed and tested software. Reduced penalties for telecom companies by over 80%. – Supported airlines and airports by managing airport data in Germany for accurate aircraft landings. Migrated a DWH project, merging two airlines. Ensured automated landing security for airplanes.