José León

I served as the primary point of contact for the Food Department, responsible for advising and assisting customers while ensuring optimal product presentation and availability. Key Responsibilities: • Performed quality control checks on all food products to meet company standards. • Collaborated with the team to maintain optimal product display and customer service experience. • Managed restocking processes to ensure shelves were always fully supplied. • Assisted in inventory coordination, logistics planning, and departmental administration. • Handled customer inquiries and resolved issues in a timely and professional manner. Skills Developed: Inventory Management · Quality Control · International Logistics · Customer Service · Problem Solving · Effective Communication · Microsoft Excel · Microsoft Office · English · Dutch · Teamwork · Warehouse Management Systems · Commercial Analysis & Strategy

Responsibilities & Achievements: • Performed quality control checks and routine testing under direct supervision to ensure product accuracy. • Conducted order picking and article replanting to optimize warehouse workflow. • Managed product flow and item recovery through RTA (Return to Active) processes. • Supported e-commerce operations including inventory preparation and shipment. • Handled product labeling and pricing for various items. Skills: Logistics · Inventory Management · Microsoft Office · Microsoft Excel · Warehouse Systems · Customer Service · Communication · English · Dutch

Responsibilities & Achievements: • Delivered exceptional dining service, taking food and beverage orders and ensuring guest satisfaction. • Recommended menu items and addressed customer inquiries with professionalism and care. • Assisted with food service logistics to maintain a smooth and enjoyable dining experience. Skills: Customer Service · Food & Beverage · Communication · Problem Solving · Microsoft Office · English · Event Planning · Inventory · Staff Training

esponsibilities & Achievements: • Represented the restaurant and provided high-level customer support for inquiries, service requests, and complaints. • Oversaw administrative tasks including inventory management, reservations, financial documentation, and internal communication. • Coordinated with the Front Office Manager to ensure smooth daily operations. • Led a team-focused environment emphasizing teamwork, leadership, and guest satisfaction. Skills: Team Leadership · Customer Service · Inventory Control · Finance · Microsoft Office · Staff Management · Problem Solving · Communication