Joseph Tyan

Chief of Staff & COO |Strategy, Ops & Partnerships

Salary / Daily rate

Madrid, Spain

Mobility: Paris, Barcelona, ...

Freelance, open to permanent contract

Can come onsite

Skills

OperationsChief Revenue OfficerFinancial PlanningStrategy & ConsultingTransformationGrowth StrategyCustomer SuccessAIFinancial AnalysisData AnalysisMarket ResearchNegotiationBusiness DevelopmentCRMSales StrategyCompetitive AnalysisRestructuring

Languages

English (Native)French (Native)Arabic (Fluent)Spanish (Fluent)

About me

Intro

I take the problems nobody owns and I ship them. Today I am COO of two sister AI companies. Bridge runs AI-native outbound for B2B SaaS companies selling into the GCC. River is an AI account executive that runs live demos. I manage a team of 12 across both. I built the operating layer from zero: tech stack, workflows, an in-house CRM and live KPI dashboards. I also own the commercial cycle from first sale to onboarding. When the data showed that one company with two products confused customers,

Links

Work experience

COO

River

Feb 2026 - Present

9 months

Remote

• Bridge: AI-native outbound for B2B SaaS in the GCC. River: AI account executive that runs live inbound demos. • Work daily with the CEO and CTO as their operating partner. Turn strategic priorities into roadmaps with owners, deadlines and follow-through. • Manage a team of 12 across both companies. Run the weekly leadership review of results, blockers and open decisions. • Found in the data that one company with two products confused customers. Built the business case, convinced the CEO and CTO to split it into Bridge and River, and separated payroll, operations and reporting. • Built the internal tech stack, core workflows, an in-house CRM and live KPI and OKR dashboards. • Set KPIs and OKRs for each team member and automated repetitive work. Team delivery +18%. Client onboarding from 6 weeks to 5 days. Client reports fully automatic. • Own sales, proposals, onboarding and client reporting. 20+ GCC clients, with an 83% show rate on booked meetings. • Grew River to $50K MRR in less than six months through a Product Hunt launch and Bridge outbound. River then raised $2M. • Built the unit-economics model behind pricing, invoicing and the hiring plan for both teams. • Defined the ICP, account scoring and messaging. Designed the agent that sends outbound prospects straight into River's live AI demo, joining two companies into one funnel. River runs demos for large, well-known tech companies.

Strategy, Operations & Growth Consultant

Independent Consultant

Oct 2022 - Present

4 years 1 month

Madrid, Spain

• Run strategy to execution work for founders and leadership teams across software, fintech, healthcare, and consumer. • Partner with founders and leadership teams to turn strategy into weekly priorities, clear owners, and measurable KPIs. • Developed GTM plans and partner pipelines increasing client acquisition by 25% and supported about $30M incremental revenue within 22 months across engagements. • Improve CRM hygiene and deal tracking by tightening stages, follow ups, and reporting discipline. • Deliver cost reduction programs that averaged about 15% across engagements through process redesign, automation, and better controls. • Support fundraising with financial models, investor narrative, and exec ready materials, including a $4M funding round. • Reduce operating costs by 15% and improve productivity by 13% by clarifying roles, tightening handoffs, and setting operating routines. • Build KPI dashboards and leadership reporting packs that improve forecast quality and decision speed. • Design SOPs and operating standards that reduce friction across teams, including expansion into France, Germany, and the UK. • Shorten product delivery cycles from 5 months to 3 months by improving planning, approvals, and cross team coordination. • Cut compliance processing time by 30% through workflow automation and clearer control ownership.

Co-Founder

SAVVY ELEMENT

Apr 2020 - Jul 2022

2 years 4 months

Beirut, Lebanon

• Built a sustainable home-care and self-care brand from zero to about €400K annual revenue in two years (during 2020 Lebanese recession). • Owned end to end ops: sourcing, production planning, supply chain, and delivery performance. • Developed the growth plan across B2C and B2B, including pricing, channel mix, and sales process. • Managed key accounts and partnerships; improved repeat purchase and customer experience loops. • Hired, trained, and led a team of 10; set targets, routines, and performance expectations. • Improved margins by tightening procurement, production cycles, and inventory decisions. • Established hiring, execution, and accountability systems that improved delivery reliability during volatile operating conditions.

Senior Growth and Accounts Manager

Endeavor

Jan 2018 - May 2020

2 years 5 months

Beirut District, Lebanon

• Advised 8 SMEs on growth strategy and execution across 15 plus markets in MENA and beyond. • Led market research, market sizing, competitive mapping, and basic unit economics for 150 plus companies. • Built action plans with founders, then tracked progress and removed blockers with weekly follow ups. • Improved internal processes and reporting so leadership had clearer visibility on performance and next moves. • Turned stakeholder input into clear recommendations and practical delivery plans. • Organized roundtables and stakeholder sessions; represented the office with partners while keeping CRM and reporting current.

Business Development / Investor Relations

Dominicé & Co - Asset Management

Mar 2017 - Jan 2018

11 months

Geneva, Switzerland

• Managed investor outreach and relationships across MENA and select international markets. • Turned complex strategies into clear investor narratives, decks, and monthly reporting. • Improved CRM data quality, segmentation, and pipeline visibility for fundraising follow ups. • Coordinated reporting and communications across legal, marketing, and leadership during key fund moments. • Built a consistent investor comms cadence with clear KPIs and cleaner content standards.

Freelance Fundraising & Investor Relations

Stem Cell Reserve

Jun 2017 - Dec 2017

7 months

Houston, Texas Area

• Built a valuation model to evaluate the company's worth • Liaised with, and pitched to, potential investors, in order to raise the required funds • Successfully raised the funds needed to kickstart growth and revenue phase

Freelance Fundraising & Investor Relations

MyQuickCloud

Jun 2017 - Dec 2017

7 months

London, UK

• Created a Valuation model of the company • Evaluated growth prospects and projections of MyQuickCloud, and studied the optimal use of funds for ideal company growth • Created and presented pitch decks to potential investors. Built and maintained an investor database • Raised the required funds for the company by attracting investors

Deal Origination Analyst

Amstadd Ltd

Sep 2016 - Mar 2017

7 months

London, UK

• Built and maintained a deal pipeline by analysing private limited companies for potential M&A transactions • Researched of target companies, prospect and close inbound leads • Built valuation models of potential companies to acquire • Co-lead various investor and company owner meetings from deal qualification to head terms negotiation and due diligence

Liaison Officer

Howard Griffin Gallery

Jul 2015 - Dec 2016

1 year 6 months

London, UK

• Liaised between potential clients, galleries and artists • Scouted for new clients; introduced 20 new clients to the gallery • Sold artworks to new and current clients

Turn around & Restructuring Intern

K2 Partners

Jun 2014 - Aug 2014

3 months

London, UK

• Shadowed the CEO in all his conferences, talks and meetings with clients • Led a team of three people and was responsible for the carrying out of various projects • Researched thoroughly the UK market for distressed companies and compiled financial databases for internal use • Prepared client presentations

Sales and Strategy Intern

TECHNICORP SAL

Jun 2012 - Oct 2012

5 months

Beirut District, Lebanon

• Identified market opportunities and found new brands to import. • Increased sales to wholesalers by 20% by implementing new product launch strategies.

Rotating Internship

Bankmed

Jul 2011 - Oct 2011

4 months

Beirut District, Lebanon

• Participated in a training program regarding the proper functioning of a bank • Experienced the four main departments of the bank, Corporate Banking, Institutional Banking, Private Banking and Sales and Marketing Departments

Intern

YTAA - Youssef Tohme Architects and Associates

Apr 2011 - Jul 2011

4 months

Beirut District, Lebanon

• Worked with a team of architects on the Financing, Marketing and Design strategy behind the mounting of an architectural project

Intern

IMPACT BBDO

Oct 2010 - Dec 2010

3 months

Beirut District, Lebanon

• Participated in the financial and design processes of ad creation.


Education

SOAS University of London

Master of Science (MSc), Finance and Financial Law

2015 - 2016

1 year 1 month

SOAS University of London

Bachelor of Science (BSc), Economics

2012 - 2015

3 years 1 month


Licenses & certifications

MSc in Finance and Financial law

Issued: –

Certified by SOAS University of London

Digital Marketing: Customer Engagement, Social Media, Planning & Analytics

Issued: –

Certified by Columbia Business School

Portfolio

AI Framework Development

Pricing, margin, and channel mix under fixed capacity

Fintech Innovation Transformation

The best place to find your next move

© 2026. All Rights Reserved.