Josh Mpoyi Kalambayi
Senior IT Desktop Support Specialist
Salary / Daily rate
Johannesburg, South Africa
Freelance
Can come onsite
Languages
About me
Intro
Senior IT Desktop Support specialist with 7+ years across banking, retail, and corporate environments. Expert in Office 365, Active Directory, network configuration, and hardware troubleshooting with proven track record at WesBank and Absa. Ready to streamline your IT operations and resolve technical challenges efficiently.
Work experience
Information Technology Desktop Support
Lebone Litho Printers
Jan 2022 - Present
4 years 10 months
City of Johannesburg, Gauteng, South Africa · On-site
Duties Configure hardware devices and software. Set up workstations for employees. Office 365 Support. Maintained inventory of company assets. Remove malware, ransomware and other threats. ERS biometrics card printing Access Point configuration for Wi-Fi Files and folder share over the network Network printer configuration
Information Technology Service Desk
WesBank
May 2020 - Dec 2020
8 months
Gauteng, South Africa · Remote
Duties -Bank Software Application Support. -Office 365 Support. -Configure hardware and grant system permissions. -Manage High levels of calls and responses. -Log tickets for onsite technicians’ support
Information Technology Desktop Support
Famous Brands
Jul 2019 - May 2020
11 months
City of Johannesburg, Gauteng, South Africa · On-site
Duties User profile setup on (Active Directory). Wind OS image deployment Office 365 Support. Network drive Mapping Remote Assistance VPN Assistance & Skype for Business Support
Software Technician
Absa Group
May 2019 - Oct 2019
6 months
City of Johannesburg, Gauteng, South Africa · Hybrid
Duties Configuring ATM software. Partitioning Hard drive Office 365 Support. Installing ATM operating system Generate reports to track performance
Software Technician
PC's-R-US
Mar 2017 - Oct 2018
1 year 8 months
City of Johannesburg, Gauteng, South Africa · On-site
Duties Windows installation and Setup. Window update and software updates Laptop and desktop services Keyboard Replacement-Heat sink change Fan Replacement-Screen Replacement
Education
Boston College South Africa
Diploma of Education
2009 - 2012
3 years 1 month