Jp Micheals -

Skills: SQL · Customer Support · Analytics · Braze · intercom · Confluence · live chat · okta · personio · persona · Humanity

- Guide prospective students through the admissions process, explaining program requirements, admission criteria, and procedures. - Educate prospective students about academic programs, courses, and potential career paths to help students make informed decisions. - Aid Review and process student applications. - Conduct interviews or assessments if required for specific programs, evaluating applicants' suitability for the chosen courses. - Organizing and participating in information sessions, webinars, or workshops to promote the university's programs and answer questions from prospective students. - Correspond with prospective students via email, phone, or in-person meetings to address inquiries and provide personalized assistance. - Maintain effective communication with other departments to coordinate admissions-related activities and ensure quality of information disbursed. - Ensure applicants stay informed about the status of their applications, including any additional steps they need to take or documents they need to provide. - Represent the university at recruitment events, college fairs, and other activities to attract potential students. - Stay informed about relevant education regulations and accreditation standards, ensuring that admissions practices align with legal requirements. - Foster connections and provide information to create a supportive virtual community. - Utilize tools and platforms for effective community management. - Aid in Developing and implementing strategies to convert admitted students into enrolled students, including assistance with enrollment procedures.

-Oversaw quality control for business correspondence and reports, -Managed emergencies smoothly, coordinating resources and timely responses to resolve situations. -Helped make special projects successful by researching topics and coordinating resources. -Protected sensitive and confidential business information from unauthorized access or loss. -Collaborated well with videographers, writers, and photographers to produce top-notch creative content.

- Support the operations, managing and processing customer orders. - Assistance on set design and styling for photo shoots - Assist in quality checks for finished products to ensure they meet the brand's standards. - Work with the production team to address any issues related to product quality. - Demonstrate a willingness to take on new tasks and responsibilities as needed. - Proactively identify areas for improvement and suggest innovative solutions. - Taking calls, replying to messages and handling social media inquiries - Assist in maintaining accurate records of stock, and contribute to periodic stock-taking activities. - Ensure efficient and timely distribution of products to retail outlets and customers. - Assist in administrative tasks related to the design and operations departments. - Participate in the planning and execution of fashion events, coordinating logistics. - Support marketing initiatives to promote the brand through various channels.

- Writing, reviewing, editing, and updating content for company website and all social media platforms - Wrote crisp, engaging works for social media platforms to grab audience attention as well as executing highly engaging videos, image content - Optimized content with new strategies based on current trends. - Accomplished deadlines consistently through proper planning and diligent work on assignments and - Built factually-correct articles, posts, and other content for readers. as well as helped develop content ideas for specific reader group