Juliette Robin

• Technical CRM and data-driven marketing Targeting, segmentation, and automation. Personalization and optimization of multichannel campaigns (QA, A/B testing). Webhook configuration (Customer.io), bonus ID setup, creation of technical automated workflows across multiple platforms, management of segment- or event-based campaigns, CMS integration and content publishing. • Content management and CMS Writing and translation of French content for multiple brands (promotional pages, emails, SMS, pop-up). Management and updates of web content (banners, promotional pages). Newsletter template design. Optimization for engagement, conversion, and customer journey. • Management and coordination Project management (planning, execution, and monitoring), improvement of internal workflows and processes, task prioritization and deadline management. Cross-functional coordination with other teams. • Tools CRM platforms (Customer.io, Fasttrack, Brevo), project management tools (ClickUp, Trello, etc.), emailing platforms, technical tools (backend platforms: iGP, All in, TMA), design tools (Figma, Photoshop), spport platforms (Zendesk).

My background in spatial design has strengthened my creativity and analytical thinking, enabling me to design user-centered experiences from the conceptual phase through to execution. Design – Detailed 2D plans – 3D modeling – Building DP/PC