Justin Dreyer

• Direct report to the CEO, acting as bras droit de direction and coordinating cross-country operations (Austria, Germany, Portugal). • Orchestrated comités de direction and board meetings; ensured seamless gouvernance exécutive and confidential workflow management. • Piloted the annual all-company offsite (350 participants / €180 K) and quarterly séminaires de direction, aligning culture and strategy across offices. • Partnered with HR and Internal Communications to strengthen culture d’entreprise and engagement collaborateurs during periods of transformation. • Oversaw onboarding and internal identity programmes supporting vision de la direction générale and operational cohesion.

• Designed and delivered expériences clients haut de gamme for luxury hospitality brands (Four Seasons, Mandarin Oriental) across Europe, the Middle East, and Asia. • Negotiated and implemented bespoke executive programmes aligning with standards du luxe and brand excellence. • Led tailored on-site initiatives for HNW and UHNW clientele, ensuring service d’excellence and client satisfaction. • Built long-term partnerships with hotel leadership through cross-cultural understanding, diplomacy, and operational precision. • Strengthened expérience client strategies contributing to brand perception and guest loyalty.

• Managed procurement and supplier relations, driving operational efficiency and reliability through KPI-based performance systems. • Coordinated forecasting and inventory planning with sales and logistics teams to sustain supply chain continuity. • Implemented cost-control and vendor evaluation frameworks, contributing to measurable gains in delivery accuracy and margin protection. • Developed cross-departmental reporting processes that reinforced data-driven decision-making and continuous improvement culture.