Kardiatou S.
Customer Success Manager
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
Expérience de travail
Customer Support Agent
Famoco
juil. 2025 - juil. 2025
1 mois
Paris, France
Customer Care
Glady
sept. 2024 - janv. 2025
5 mois
Paris, France
Customer Success Manager
Kare School
mars 2024 - mai 2024
3 mois
Intensive training focused on the role of the customer success manager and customer retention. Speakers and recruiters from the most dynamic start-ups (Partoo, Spendesk, Cobbaï, Treatwell ect...) A complete and in-depth program covering all aspects of the profession of CSM: – Deployment of a B2C/B2B Success strategy – Data analysis & definition of Success action plans – Implementation of Onboarding, Expansion and Renewal,churn – Low touch / high touch Mastery of CRM tools: Zendesk, Intercom, Salesforce, and Hubspot
Bilingual Customer care
TalentWorldGroup Plc.
mai 2023 - déc. 2023
8 mois
Remote, Oregon 97458, États-Unis
- Solve tickets - zendesk - Aircall - Booking.com - Airbnb
Network Marketer
BE
mai 2022 - mai 2023
1 an 1 mois
Remote, Oregon 97458, États-Unis
- Prospescting - Onboarding - Lunch - Training - Mentoring - Closing - Social media Marketing - Even planing
Hôtesse
Agence Mahola
juil. 2020 - déc. 2021
1 an 6 mois
Vétheuil, France
- Telephone reception - Mail sorting - Receipt of packages - Good care of visitors - Good care of collaborators
Hostess
CHARLEEN
sept. 2019 - déc. 2021
2 ans 4 mois
Vétheuil, France
- Welcome visitor - Good care of visitor - Receipt of packages - Telephone reception - Handles different task at the same time
Agente d'Accueil Aeroportuaire et Ferroviaire
GROUPE CITY ONE
mars 2019 - oct. 2019
8 mois
95700 Roissy-en-France, France
- Welcome the passagers - Informe the passagers - Train tickets selling - Luggages surety - Welcoming the passagers at departures/ arrival of the flight
Manager Guesthouse
Lombard house
août 2017 - janv. 2019
1 an 6 mois
Séoul, Corée du Sud
- Take care of the guest - Reservations - Check in/ Check out
Agente d'Accueil Aeroportuaire et Ferroviaire
GROUPE CITY ONE
févr. 2017 - oct. 2017
9 mois
95700 Roissy-en-France, France
- Welcome the passagers - informe the passagers - Train ticket selling
Formation
My Airport Service
Station agent
2020 - 2020
1 an
Institut national des langues et civilisations orientales (Inalco)
Chinese initiation
Lycée Jules Uhry
Baccalauréat sciences et technologies de la santé et du social, Santé publique