Karima Kabbaj

▪ Manage rollout of a payroll solution (Strada) across 60+ countries over the 5 continents ▪ Ensure efficiency from Build to Run phase following strategic approach including business legal rules and global framework compliance ▪ Guide and lead global and local team on different aspects : data migration, process & test, interfaces, change ▪ Lead the integration of different interfaces with the solution (Bank, Time, etc.) ▪ Follow up and guide on the data migration preparation and data migration phases all along deployment ▪ Respect, follow and challenge roadmap of each country according to the contract with Provider ▪ Manage budget link to change requests, delays, etc. for each country ▪ Prepare STEERCO and Program Committee to present key achievements, planning and dependencies/risks

▪ Frame, specify and formalize the business needs in term of Reporting and Dashboarding ▪ List the KPI needed for each market (FR, ES, AU/NZ) for commercial daily work (operational and global KPI) and build the data model ▪ Benchmark and select the data visualization tool fitting with SalesForce Commerce Cloud respecting business requirements and HQ IT structure ▪ Take part in technical architecture construction with the technical lead and architect (Global DataLake > data raw with Snowflake > global Data warehouse > Datamart to made calculations > BI dashboards in PowerBI) ▪ Design mock up of each dashboard ▪ Lead the sprints development and acceptance test phases on Jira ▪ Train and present this new module to each zone director

▪ Manage a full business digitalization in bet automotive platform ▪ Collect business needs and transform into requirements, user story. Guide on design mock up ▪ Define project organization, roadmap and team constitution ▪ Lead and coordinate 3 different full development team working on 3 linked applications : Marketplace, Datahub and Customer portal (B2B) with the Agile methodology on Azure DevOps ▪ Participate in technical workshops with project leads and architects. ▪ Datahub: Set up APIM, create a data portal, implement API security (subkeys/roles/quota), and configure CI/CD pipelines with notifications ▪ Customer Portal: Develop a portal for interns/externs using Azure ADW, leverage Datahub API for info display, create a DataLake for data storage/analysis, and build PowerBI reports for Data Scientists ▪ MarketPlace: Build front and back office for clients and interns, integrate Datahub API, implement payment API (LemonWay), configure SSO (AD B2C), and create a data warehouse for sales data. ▪ Participate to STEERCO to present the key achievement, roadmap, risks and take decisions

For a French gas company - PO role and PMO role to deploy and implement a digital solution for field force management called ClickSoftware by Salesforce - Monitor and verify the progress of the project and compliance with the business requirements - Manage the developers teams (MuleSoft and ClickSoftware) and explain the business needs - Communicate on the progress of the project, track the risks and ensure the quality of the project - Support change management, define user training actions, create materials and lead training sessions For a Korean Industrial equipment manufacturer - Performance measurement through sales analysis, relevant KPIs - Dealers communication through claims management

- Management of spare parts and tires - Sales analysis, benchmarking - Deployment and monitoring of commercial actions - Creation and launch of sales support tools - Responses to dealers and field teams regarding spare parts (prices, claims, commercial actions, etc.) - Management of a digital project between dealers (DMS interface) and leasers company - Definition of a target list of dealers - Definition of a roadmap with testing phases, integration of the solution in the DMS, learning sessions, deployment of the solution - Improve the deployment of this project to the others dealers

• Réalisation d'études de marché sur le secteur banque et assurance • Contexte réglementaire et économique, benchmark, segmentation client, description des offres, analyses SWOT • Analyse, structure et formalisation des résultats obtenus d'un point de vue marketing et commercial • Analyse des feedbacks clients (enquête de satisfaction) • Participation à la construction et au packaging de l'offre en termes de mix marketing • Suivi de l'avancée des projets marketing de la roadmap marketing en collaboration avec les chefs de projets

• Accueil, suivi et fidélisation de la clientèle • Conseil auprès de la clientèle de la prise de contact à la conclusion de la vente • Préparation de la surface de vente : rayons, vitrine, étiquetages, facing • Inventaire des stocks, comptabilité (recettes et encaissements)

• Traduction des questionnaires de l'anglais au français envoyé par les clients • Sondage grâce à la mise en place du CATI • Analyse et traitements des données à l'aide du logiciel Modalisa • Analyste statistique par le biais de différents tris pour déterminer la démarche marketing à suivre