Charles Trybus

As an Agile Delivery Manager and Servant Leader, I was responsible for enabling an in-house Scrum team to successfully develop and maintain a critical company product, previously managed by third-party providers. My role focused on optimizing delivery processes, fostering an Agile culture, and driving collaboration across teams and senior leadership. Key Achievements & Impact: - Successfully transitioned product development from an external provider to an efficient in-house Scrum team. - Advocated for and implemented Agile culture within the team, stakeholders, and senior management. - Streamlined recruitment and onboarding processes to ensure a seamless team expansion. - Strengthened collaboration between the Product Team and Senior Management for better strategic alignment. - Effectively led and managed a remote, multicultural team, fostering engagement and high performance. Key Responsibilities: - Overseeing the end-to-end delivery process, ensuring efficiency in product and code lifecycle management. - Acting as a Change Advocate, promoting Agile values and best practices across the organization. - Coaching teams and leadership on Agile methodologies to drive continuous improvement. - Enhancing recruitment and onboarding processes to attract and retain top talent. - Facilitating collaboration between the development team, product team, and senior stakeholders.

Managed and led two frontend teams (jQuery & React) responsible for the development and maintenance of 18 online casinos. Focused on optimizing delivery processes, scaling Agile frameworks, and fostering a high-performance engineering culture. Key Achievements & Impact: - Successfully delivered complex projects and initiatives within a fast-paced online gaming environment. - Led the adoption of cross-functional teams, enhancing collaboration across departments. - Scaled the Scrum framework to improve team efficiency and agility. - Acted as a Trusted Advisor to the Product Team and Senior Management, ensuring strategic alignment. - Designed and implemented team structures, recruitment, and remote team-building strategies. - Provided mentorship and line management, defining career paths and facilitating professional growth. - Championed a culture of continuous improvement, driving innovation and efficiency.

As a Delivery Manager, I led multiple dynamic teams, including Project Managers, Product Owners, and UX Designers, ensuring successful project delivery and high client satisfaction. I played a key role in shaping company-wide delivery strategies and optimizing portfolio management. Additionally, I spearheaded the creation of a new outsourcing branch, defining its strategy, processes, and structure, while managing both internal and external stakeholders to drive business growth. Key Achievements & Impact: - Led and mentored cross-functional teams, driving efficiency and alignment with business goals. - Managed a diverse project portfolio, ensuring seamless execution and client satisfaction. - Influenced and improved company-wide delivery strategies to optimize performance. - Successfully established an outsourcing branch, defining its strategic direction and operational model. - Oversaw stakeholder management, ensuring alignment between internal teams and external partners. Key Responsibilities: - Leading teams of Project Managers, Product Owners, and UX Designers. - Defining and implementing best practices for project execution and delivery. - Managing portfolio strategy to ensure business and client objectives are met. - Building and scaling the outsourcing division, including process development and team structuring. - Collaborating with senior leadership, clients, and external stakeholders to drive business success.

Acted as a Leader and Line Manager for a growing organization of 25+ people, including 5 cross-functional development teams and a Scrum Master. Initially started with a small maintenance team and successfully transformed it into a scalable, Agile delivery unit working on the Radio Configuration Platform, a critical product within the organization. Key Achievements & Impact: - Scaled the team from 10 to 25+ members, introducing a structured recruitment and trainee conversion program to accelerate growth. - Established and nurtured a high-performing Agile environment by implementing Nexus and LeSS scaling frameworks. - Collaborated closely with Senior Management and Product Owners to plan and deliver complex, multi-team initiatives. - Defined career paths and actively supported team members in their personal and professional development. - Motivated and mentored Scrum Masters and Developers, enhancing team autonomy, delivery focus, and Agile maturity. - Advocated for continuous improvement by challenging the status quo and ensuring the Product Vision was translated into tangible, high-quality increments. - Built strong inter-team alignment and collaboration across SAFe-aligned structures while maintaining agility. Key Responsibilities: - Line management and coaching of 5 development teams + Scrum Master (20+ people total). - Driving Agile delivery for the Radio Configuration Platform. - Scaling team structure and Agile practices across growing teams. - Acting as a strategic bridge between Product, Engineering, and Leadership.

Led two cross-functional teams (20+ people) responsible for the development and support of Registration and Login components for gaming and betting platforms. Played a key role in Agile transformation, supporting the shift to Scrum and enabling better alignment, collaboration, and delivery across the organization. Key Achievements & Impact: - Successfully transitioned projects and operations from a distributed Tel Aviv team to a newly formed, co-located team in Kraków, ensuring a smooth handover and zero delivery disruption. - Oversaw the development, release, and support of 19 mobile apps (iOS/Android) for gaming and betting, in a high-demand, fast-paced environment. - Supported and facilitated Agile transformation by rolling out Scrum ceremonies, defining roles, and embedding Agile practices across teams. - Played a key coordination role by facilitating Scrum of Scrums, improving cross-team collaboration and delivery synchronization. - Managed key aspects of delivery including stakeholder communication, risk management, and executive reporting. Key Responsibilities: - Leading delivery for two Agile teams (20+ members) focused on customer-facing features. - Collaborating with Scrum Masters and Product Owners to embed Agile practices. - Ensuring smooth project transitions and fostering a collaborative team culture. - Managing cross-functional stakeholder relationships and risk mitigation.

Worked as a Scrum Master in a 150+ person software house delivering tailored digital solutions across various markets. Supported multiple cross-functional teams assigned to different products and client projects, adapting to business needs and delivery contexts. Key Responsibilities & Achievements: - Facilitated all Scrum ceremonies and fostered a culture of continuous improvement. - Collaborated with Clients and Product Owners to define product roadmaps, shape requirements, and ensure alignment with business goals. - Helped teams embrace Agile principles, improve collaboration, and actively manage dependencies and delivery risks. - Drove transparency and communication across distributed stakeholders and project environments. Project Highlights: - Societe de Transport Montreal (Canada) – Delivered an R&D Location-Based Marketing Platform integrated with IoT (beacons), mobile apps, and BI insights. - Metro Cash & Carry (Germany) – Developed a comprehensive Loyalty Program, including a website, print materials, and guerrilla marketing assets. - Delek (France) – Created a Gamification Platform, including architecture, scenarios, and key visuals. - Natura Brasil (France) – Built digital marketing tools: mobile app, Facebook app, newsletters, and branded content. -Comarch - Produced the first TV advertisement of this company

Started as a freelance copywriter, crafting compelling messaging for B2B and B2C campaigns. Later joined the agency full-time, transitioning into project management, where I led creative and marketing initiatives for major clients across print, digital, and POS channels. Key Responsibilities & Achievements: - Wrote and developed creative concepts and campaign messaging across multiple media. - Managed end-to-end project delivery, from client brief and scoping through production and execution. - Acted as a key liaison between clients and internal creative teams to ensure brand consistency, timelines, and expectations were met. - Delivered marketing materials and campaigns for both B2B and B2C clients, including websites, print ads, POS materials, and product catalogs. Clients: Adobe Systems, Oriflame, Alma Market, Ad Horti, TSN, Archeton, Food&Joy, Evergood

Worked across multiple TVN Group channels as a scriptwriter, researcher, and production contributor for educational, lifestyle, and documentary programming. Balanced creative storytelling with production logistics, while also supporting on-set photography and visual documentation. TVN Style: - Researched and documented real-life stories for lifestyle programs. - Conducted field interviews and carried out TV reports. - Wrote scripts and developed segment narratives. - Captured photo shoots during production, providing visual content for internal and promotional use. TVN Lingua: - Weekly writer and co-host of live, bilingual educational shows: “Chatter Box” and “Hit the Bank”. - Created interactive, language-learning scripts for a dual-language audience. Discovery Historia TVN – “Cursed Soldiers” Documentary Series: - Investigated and documented the lives of featured historical figures. - Collected archival materials and arranged shooting locations and scenery. - Assisted the director and production manager during filming. - Produced behind-the-scenes photo documentation to support storytelling and archiving.