Kathleen Pannetier
Technical Writer | UX Design
Salaire / Taux journalier
Paris, France
Freelance
À distance uniquement
Expertises
Langues
À propos
Introduction
Freelance Technical Writer with 10+ years of expertise in creating user-centered documentation and UX-enhanced onboarding experiences. Specialized in collaborating with SMEs to produce multilingual technical content (+20 languages), visual wireframes, and knowledge base management. Bring a unique blend of technical writing and UX/UI design skills to transform complex information into clear, accessible documentation.
Expérience de travail
Freelance Technical Writer
Freelance
oct. 2023 - Présent
3 ans 1 mois
À distance
– Collaborate closely with subject matter experts to gather technical information – Enhance and refine the technical documentation – Transform the quick-start guides into a visual format (detailed wireframes and final version) – Integrate the translation of technical documentation (+20 languages) – Create and manage the knowledge base for technical writers
Dassault Systèmes
sept. 2014 - juil. 2022
7 ans 11 mois
78140 Vélizy-Villacoublay, France
UX/UI Designer & User Assistance Developer
janv. 2020 - juil. 2022
2 ans 7 mois
78140 Vélizy-Villacoublay, France
– Designed the onboarding experience of 3DStory in collaboration with the UX and development team. Designed the What's New page of 3DStory (page that provides new features and updates about the application). Worked on a survey aimed to know the users of the online help.
User Assistance Developer
sept. 2014 - févr. 2020
5 ans 6 mois
78140 Vélizy-Villacoublay, France
– Produced user assistance for 3DEXCITE applications, performed peer reviews, and trained new 3DEXCITE writers on internal process, tools, and guidelines.
Technical Writer
Air Liquide
juin 2014 - sept. 2014
4 mois
92160 Antony, France
– Wrote and updated documents provided with medical devices (manuals and technical notes) and ensured that outsourced translations are reviewed and approved by native speakers with technical expertise. Worked in collaboration with after-sales service, marketing and R&D teams.
Technical Writer (Intern)
SFR Business Team
nov. 2009 - août 2010
10 mois
Meudon, France
– Wrote or updated records aimed at customer service representatives.
French Language Instructor
Berlitz
janv. 2009 - juin 2009
6 mois
Mississauga, ON, Canada
– Taught French to employees in companies.
Formation
UX Design Institute
Professional diploma, UX Design
2019 - 2019
1 mois
Université Denis Diderot (Paris VII)
Master's degree, Multimedia & Multilingual Document Design
2010 - 2012
2 ans 1 mois
University of Limerick
Technical Writing
2011 - 2011
1 mois
Université Paris Diderot
Bachelor's degree, Applied Foreign Languages, English / Spanish
2004 - 2008
4 ans 1 mois