Kato Kayembe

As an Enterprise Services Manager at Sycle, I proactively collaborate with clients to understand their requirements, ensuring tailored solutions for their business needs. I communicate progress to stakeholders, manage multiple projects for on-time delivery, and facilitate regular client meetings to ensure alignment and satisfaction. My role involves developing a deep understanding of client business models to propose effective solutions.

In my role as a Digital Solution Consultant at Datto, I am responsible for managing a strategic collection of customers and providing key IT services through the IT Complete platform. By lowering software costs, increasing technician productivity, and supporting crucial IT services for SMBs, I have successfully boosted profitability for both MSPs and SMBs. Additionally, I assist MSPs in gaining and retaining business by offering essential services and a unique sales framework.

In my role as Western Canada Surgical Manager at ZEISS Medical Technology in Vancouver, British Columbia, I successfully sold capital medical equipment to various decision-making layers within the healthcare system. I educated medical professionals on emerging technologies, trained staff and surgeons on equipment usage, and installed and tested surgical equipment in hospitals and private offices. Specialties: Leadership, Sales, Sales Management, Oncology, Oncology Information Systems, Medical Imaging, Surgical Microscopy, Ophthalmology, Neuro Surgery, Neuro Navigation, Plastic Surgery,Clinical Applications, Public Hospital Systems, Purchasing Groups, Marketing, Business Development

In my role as a Customer Care Representative at Gamma Dynacare, I was responsible for proactively identifying high potential physicians and clinics in Quebec. I evaluated physician requests for services, determined service models, and onboarded selected physicians and groups. Through my efforts, I successfully increased physician engagement and service utilization by 20% within the first year.