Kawtar Chicheportiche
KAM & eFulfillment Consultant
Salary / Daily rate
Paris, France
Freelance
Can come onsite
Skills
Languages
About me
Intro
Passionate about commercial development, sales performance, and operational optimization with a strategic and analytical mindset. I help businesses build scalable expansion plans, optimize sales networks, and streamline operations especially in fast-moving sectors like e-commerce, retail and SaaS solutions. I lead cross-functional projects that deliver real results, challenging the status quo, and bringing clarity to complex situations. Trilingual, highly organized, and action-oriented.
Work experience
Retail & Business Manager
Flutter Southern Europe & Africa
Jan 2025 - Present
1 year 10 months
Malta
Sales Management & Trade Consultant
Self-employedFreelance
Nov 2023 - Dec 2024
1 year 2 months
Remote
- Plan, organize and coordinate projects effectively (Complex sales, Program training, Retail project management, logistics transformation, cost analysis, internalized vs. outsourced storage) - Implement strategy for process improvement following DMAIC method & (re)negotiate contracts. - Manage & Develop C-Level relationships, establish review canvas & indicators and ensure problem solving & conflict mediation
Senior Key Account Manager - Sales Department
Cubyn
Jan 2018 - Oct 2023
5 years 10 months
Paris · Hybrid
Cubyn provides fulfillment and delivery services for e-retailers - A fast & secured parcel fulfillment for multi-channel deliveries. - Identify, pitch and negotiate with key prospects until closing and signature - Manage a key customer portfolio maximizing its expansion while reducing churn - Report and forecast existing and new business - Collaborate cross-team in delivering action plans that fulfill the customer's objectives and increase revenue (upsell) - Coach & help business developers to succeed & achieve targets
Rocket Internet SE
Nov 2013 - May 2018
4 years 7 months
10046 Marocchi, Metropolitan City of Turin, Italy
Head of Category - Sales Department - Jumia Group
Dec 2016 - May 2018
1 year 6 months
10046 Marocchi, Metropolitan City of Turin, Italy
Team management (Hunters + Account manager) Focus Acquisition and helping the team negotiating and closing new brands Customer base management (Establish forecast and business plans to track and achieve) Coordinating with Marketing and operations teams to maximize the output of marketing campaigns and logistics operations
Key Account Manager - Jumia Group
Nov 2013 - Dec 2016
3 years 2 months
10046 Marocchi, Metropolitan City of Turin, Italy
Acquisition of new vendors Onboarding and boosting the growth of key national brands Elaborate strategies to meet monthly targets
Purchasing Ops
Rocket Internet SE
Jul 2012 - Oct 2013
1 year 4 months
10046 Marocchi, Metropolitan City of Turin, Italy
Jumia mall - Catégorie GM, téléphonie, Fashion - Gestion et performance des vendeurs sur la marketplace (suivi du CA, satisfaction clients, qualité de la prestation, relation client…) - Veille concurrentielle et benchmarks réguliers, afin d’anticiper les évolutions du marché et proposer les points d’amélioration
Education
TBS Education
Master of Science (MSc)
2014 - 2015
1 year 1 month
Université Hassan II de Casablanca
Licence
2008 - 2012
4 years 1 month