Kawtar H.

Managing all transformation projects - high priority - supporting all business areas globally in different markets - Managing complex projects / initiatives that span one or multiple lines of business and higher strategic/transformation projects - Develop complex project plans taking into account the interdependencies and connections of the projects of the entire portfolio– multiple project types & functions - Establish project governance with cross-functional project teams - Managing relationship with project stakeholders, including local & global project teams, keeping stakeholders informed of progress and issues with the project board and report any challenges, problems or risks - Team management through different culture on the region - Identify and manage changes, risks and problems in the project - Support on strategic market turnaround through solid execution plan and follow up delivering the results committed - Driving Continuous Improvement

Strategy Planning : -Business trend both in terms of short and longer term, including necessary insights in the weekly MENA Sales Review agenda for the individual markets -MENA Management Meeting Weekly Preparations & Business Review Consolidation for the cluster -VCP Process Management, Business Reviews, Budget submission, In-Market Trend Follow – up and assessment, -Leading strategy planning and follow up strategic playbook for business vision achievement -Preparation of routine/ analyses and working in close collaboration with the data analytics team to improve reporting quality -Deep analysis for the new business creation and launches ( retail project) Project Management : -Monitoring the portfolio of the projects & strategic initiatives of Avon MENA region -Ensure execution / prioritization of the projects -Support PMO for MENA projects approach & process -Manage relationship with project stakeholders, including local & global project teams, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables by arranging weekly, monthly and steering committee meetings. Representative Experience & Service Initiaves : -Mapping the Cluster – wide Representative Experience Journey and identifying the gaps versus ideal -Routine Rep Satisfaction Surveys and Service Assessment -Building the initiatives to close the service and Rep Experience related gaps -Leading mystery shopper studies

-Responsible for all project management activities of Avon MENA region (feasibility studies, business cases, cost studies, approval processes, project kick off, project planning, project executing & controlling, change management, project closure, post implementation ) -Develop project governance depending on size of the project -Train PMs for implementing Project Management methodology with proper documentation & effective follow up -Consistent and standardized approach to documentation within project tailoring -Develop regional portfolio management including market programs, projects & strategic initiatives -Leading taskforce process to drive turnaround market business and achieve strategic alignment -Lead the launch of new website as Scrum master

-Sales reporting with clear analysis of the KPI to support Decision making -ROI analysis , profitability analysis & Customer Analysis ( Clusterisation , Typology , Retention ) -Monthly review with a deep analysis of the market trend and the results of the various action plans conducted . Incentive and Event Planning : -Managing different retentions programs within the incentive process; -Standardize and align the commercial development programs ( type of incentive , Segmentation targeting , benchmarking and the implementation process ) -Implementation of promotion projects in the field ( Material, tools and communication channels ) while ensuring a benchmark with the competitors -Develop and evaluate the supplier's portfolio (Negotiations, prospection, and follow-up evaluation )