
Kelvin Ronnoh
Social Media Marketer
Salary / Daily rate
Nairobi, Kenya
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Social media marketing leader with 7+ years driving performance across digital campaigns and team management. Proven track record of building captivating content strategies, recovering 40% bad debt through innovative solutions, and delivering measurable ROI through data-driven insights. Expert in content creation, video production, and analytics ready to amplify your brand's digital presence.
Work experience
Social Media Marketer
Bracket Digital SolutionsFreelance
Apr 2019 - Present
7 years 7 months
Nairobi, Kenya
• Plan and execute the content strategy for various social media channels, ensuring consistency and alignment with the brand voice and goals. • Produce captivating and relevant content, such as videos, graphics, stories, and live streams, using tools like Canva, Adobe Premiere, and OBS Studio. • Monitor and interact with the online community, responding to comments, messages, and reviews, and building trust and loyalty among the customers. • Analyze and report on the performance of the social media campaigns, using metrics like reach, engagement, conversions, and ROI, and provide recommendations for improvement. • Support the daily operations of the business, collaborating with the founders and other team members on various tasks and projects. • Negotiate and communicate with suppliers and clients, ensuring quality, timeliness, and satisfaction.
Video Analysis Recording and Archiving Assistant
Edward Moses Media CenterFreelance
Apr 2018 - Present
8 years 7 months
Nairobi, Kenya
• Record and edit high quality videos of rugby union matches and training sessions. • Analyze and archive the videos using specialized software and tools. • Provide feedback and insights to coaches and players based on video analysis. • Support the development and improvement of rugby union skills and tactics for current and future athletes.
Data Entry Clerk (Cloud worker)
CloudFactory.
Jan 2017 - Jul 2018
1 year 7 months
Nairobi, Kenya
• Maintain and update records of all data entry tasks performed by staff members on a weekly basis. • Ensure the accuracy and quality of the data entered and stored in the cloud system. • Assist users with creating and managing budgeting requirements using online tools and applications. • Enter and organize data from scanned documents and generate meta data for easy retrieval and analysis.
Presiding Officer
Independent Electoral Boundaries Commisiion Kenya
Aug 2017 - Oct 2017
3 months
Nairobi County, Kenya · On-site
• Collect and verify data from polling stations and transmit it to the national tallying center for analysis and reporting. • Implement effective solutions to resolve any issues or disputes that may arise during the voting process and ensure the safety and security of the voters and the election materials. • Collaborate and communicate with other electoral staff, observers, and stakeholders within the constituency to facilitate a smooth and efficient workflow.
Absa Kenya (Formerly Barclays Bank Kenya)
Apr 2011 - May 2013
2 years 2 months
Nairobi, Kenya
BARCLAYCARD Analyst
Oct 2011 - May 2013
1 year 8 months
Nairobi, Kenya
• Ensure the security and accessibility of the data within the department and across the organization. • Build up customer confidence through being the first point of contact for customer complaints on delinquent accounts and going beyond it. • Worked closely with collections team leader and team members to deliver exceptional business performance. To the extent we closed the year of 2013 by recovering about 40% of the bad debt book. • Maintained a well timely and a daily system for restructure/ repayment program arrangements to ensure smooth flow of following debtors and recovering debt
LEGAL AND AGENCY ADMINISTRATION OFFICER
Apr 2011 - Oct 2011
7 months
Nairobi, Kenya
• Motivate and support the team members by providing clear and timely feedback and guidance on achieving targets. • Ensured data entry and account management systems were fully implemented. • Creation of database management that led to legal documents retrieved easily and quickly. • Motivated and empowered the team by fostering a collaborative and goal-oriented environment, leading to consistent target achievement.
COLLECTIONS AND RECOVERIES OFFICER
Absa Kenya (Formerly Barclays Bank Of Kenya)
Aug 2010 - Jan 2011
6 months
Nairobi, Kenya
- Portfolio management through monitoring and controlling of loan accounts. - Reviewed and recommended classification of deteriorating accounts to legal follow up or external collection agents. - Reduced bad loans by 40% through innovative database implementation, simplifying data access and streamlining debt collection processes.
Education
ITTT - International TEFL & TESOL training
ITTT 120-hour TEFL Certificate
2023 - 2023
2 months
Generation Kenya
Certificate in Digital Customer Service Program
2021 - 2021
2 months
UNITED STATES INTERNATIONAL UNIVERSITY
Bachelor’s Degree
2008 - 2015
7 years 1 month
Shang Tao Media Arts College
Diploma
2006 - 2007
1 year 1 month
Sunshine Secondary School
High School
2002 - 2005
3 years 1 month