Kenneth Shema

Business Travel Counselor

Salary / Daily rate

Warsaw, Poland

Freelance, open to permanent contract

Can come onsite

Skills

Customer CareCRMSalesforceEmailingCustomer SuccessJiraSales StrategySocial Ads

Languages

EnglishFrenchKinyarwanda

About me

Intro

Business Travel Counselor and Customer Service specialist with expertise in travel industry systems and quality assurance. Experienced in SAP, Sabre ticketing systems, and game testing with strong focus on customer success and operational excellence. Ready to deliver exceptional service and detailed quality control for your business needs.

Links

Work experience

Customer Service Representative

Foundever

Jul 2024 - May 2025

11 months

Warsaw, Poland

Game Tester

Lionbridge Games

Oct 2023 - Jul 2024

10 months

Warsaw, Poland

Business Travel Counselor

CWT

May 2022 - Aug 2023

1 year 4 months

Warsaw, Poland


Education

Vistula University

Bachelor's degree

2022 - 2025

3 years 8 months

AHLEI - American Hotel & Lodging Educational Institute

Professional Certificate

2019 - 2020

1 year 2 months

Lycee de kigali

High School Diploma

2014 - 2016

3 years

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