Kenza Achbar

Capgemini Consulting : Korege

Coordinating client projects and delivery activities Managing project governance, history committees and executive committees preparation Monitoring project budgets, costs and financial performance Managing staffing, resource allocation and workload planning Driving KPI tracking and performance reporting Optimizing Jira, ServiceNow and internal project tools Improving workflows and operational processes Leading stakeholder communication and project follow-up Driving end-to-end project execution and operational coordination Supporting engagement management and strategic project delivery

Capgemini Consulting

As an independent consultant, I partnered with leading brands, agencies, non-profit organizations, and public institutions across France to deliver business development, commercial performance, event operations, and customer engagement projects. Throughout these assignments, I managed the complete customer acquisition cycle, supported large-scale marketing campaigns, coordinated field operations, and contributed to business growth initiatives across multiple industries including retail, consumer goods, healthcare, transportation, technology, and the public sector. Key achievements : • Managed end-to-end business development activities, from prospecting and customer acquisition to negotiation and contract closing. • Delivered face-to-face sales and customer engagement campaigns, consistently achieving strong commercial performance and exceeding daily sales objectives. • Coached and mentored new sales consultants, sharing sales methodologies, field best practices, and customer relationship techniques. • Supported marketing activations, promotional campaigns, and experiential events for international consumer brands. • Coordinated operational activities during high-profile corporate and public events involving thousands of participants. • Delivered digital literacy workshops for senior citizens through partnerships with municipalities across the Île-de-France region. • Collaborated with cross-functional teams to improve customer experience, operational efficiency, and commercial performance. Selected clients and organizations: • EDELVI Field Marketing • Geninc • Timeless • French Red Cross • Coca-Cola • Pandora • Municipalities across Île-de-France • Transportation operators and public event organizations

* Managed the full sales cycle, from prospecting to contract negotiation and closing, while optimizing CRM workflows. * Designed and implemented KPI dashboards and process improvements to enhance sales performance and operational visibility. * Delivered CRM training and supported change management initiatives to drive user adoption. * Coordinated cross-functional stakeholders to ensure the effective execution of commercial initiatives.