
Kenza Akesbi
Business Analyst / Product Owner
Salary / Daily rate
Paris, France
Freelance
Can come onsite
Skills
Languages
About me
Intro
E-commerce & Digital Transformation Expert with extensive experience as Business Analyst and current Co-Founder of Gloowon. Proven track record in developing innovative web solutions, defining functional requirements, and implementing Agile methodologies across multiple industries. Combines technical expertise in Jira, API testing, and Salesforce Commerce Cloud with strong business acumen to deliver exceptional digital experiences that drive measurable results.
Work experience
Co-Founder
GloowonFreelance
Aug 2023 - Present
3 years 3 months
- Conduct market research to identify user expectations and behaviors. - Recruit and coordinate the development team, leading regular follow-up meetings to ensure project alignment. - Define and prioritize functional requirements via Jira to structure the product backlog (MVP). - Track the development of an innovative web application featuring interactive challenges. - Set up a Jira workflow to manage prospecting activities. -Conduct field prospecting and lead commercial presentations to showcase services and expand the client portfolio. -Develop a new business division focused on digital marketing to diversify industry sectors. Technical environment: Jira, Confluence, Miro, WordPress (for the showcase site), Figma. https://gloowon.com/
Business Analyst O+O
L'Oréal
Jun 2022 - Jul 2023
1 year 2 months
Clichy, France
- Develop project management processes for ANAPLAN: Design, Build, Support. - Create PPT presentations to track projects and highlight service offerings. - Lead workshops to align stakeholders on project objectives. - Support projects with tailored materials to enhance requirement gathering and project tracking. Technical environment: Anaplan, API, Jira, Postman, Planner, Teams, Microsoft Office.
Business Analyst logistique e-commerce
BUT
Sep 2021 - May 2022
9 months
- Define functional specifications for appointment scheduling, order tracking, and pickup point listing. - Facilitate workshops with Product Owners and developers to refine functional improvements and participate in Scrum events. - Draft technical-functional specifications on Confluence/Jira, considering project and data constraints via API. - Conduct end-to-end testing and validate new features (Postman, Jenkins, support team). - Write specifications for the deployment tracking dashboard of the Drive on Appointment project. - Support the deployment of the Drive on Appointment solution. - Monitor production bugs, analyze issues, and document findings (Testing + SPEC documentation). - Produce a benchmarking report on product availability communication throughout the customer journey. Technical environment: Figma, Jira, Confluence, reporting tools, Postman, Swagger, Jenkins, Microsoft Office.
Business Analyst E-Commerce
Office DEPOT France
Feb 2020 - Oct 2021
1 year 9 months
Vétheuil, France
- Deploy Agile Scrum management in a current project (B2B Cloud Craze - webshop) - Analyze the needs of stakeholders to build iteratively a sprint backlog with mockups - Coordinate technical partners to ensure the smooth progress - Lead technical or business workshops adopting critical thinking Training: Salesforce Administration to understand the native features of Cloud Craze
Consultant on digital transformation
IBM Interactive - an IBM company
Oct 2018 - Jul 2019
10 months
Région de Paris, France
- Support the Scrum team in deploying a cloud solution for BNP. - Collaborate with the Product Owner to build and manage the product backlog. - Apply the "4L" retrospective method to drive continuous project improvement. - Facilitate design thinking workshops with the Product Owner and architects to gather requirements and define processes. Technical environment: Cloud environment, Agile tools, Miro.
Supply Chain Consultant
Altran
Mar 2018 - Oct 2018
8 months
Région de Toulouse, France
- Reduce pricing activities error from 40% to 0% into 3 days by checking their conformity automatically in an excel file that I created . - Satisfy the client request by designing a strategic poster map view about the smart logistic and next steps for the company - Standardize the process of logistic project management among 4 countries by building a Power Point presentation including all best practices with two advanced consultants.
Participant to an innovative event with Agro-nutrition
Toulouse INP-ENSIACET
Oct 2017 - Oct 2017
1 month
Région de Toulouse, France
With a multi-functional team, we proposed a new supply chain process with VMI Method and a new concept of web services intended for the customer to offer the right product to the right user.
Assistant Warehouse Manager
Groupe Renault
May 2017 - Oct 2017
6 months
Villeroy, France
- Offer a visibility on project progress by creating important indicators "KPIs" to manage the project of location setting in excel. - Discover after many interviews with operational team, that compacting products could reduce the volume occupancy by 4 m3 per one product reference.
Internship to understand how business works
Floquet monopole
Jul 2016 - Aug 2016
2 months
Fes, Morocco
Education
Ecole Nationale Supérieure des Ingénieurs en Arts Chimiques et Technologiques
Industrial Engineering
2015 - 2018
3 years 1 month
Licenses & certifications
Estimation des coûts
Issued: May 2025
Business Math
Issued: May 2022
Strategic Thinking
Issued: Feb 2021
Decision-Making Strategies
Issued: Feb 2021
Critical Thinking
Issued: Nov 2020
Agile at Work: Reporting with Agile Charts and Boards
Issued: Nov 2020
Agile at Work: Getting Better with Agile Retrospectives
Issued: Nov 2020
Agile at Work: Planning with Agile User Stories
Issued: Sep 2020
Agile at Work: Driving Productive Agile Meetings
Issued: Sep 2020
Agile at Work: Building Your Agile Team
Issued: Aug 2020
Transitioning from Waterfall to Agile Project Management
Issued: Jul 2020
Agile Foundations
Issued: Jul 2020
Solving Business Problems
Issued: May 2020
Logistics Foundations
Issued: Jan 2020
Business Analysis Foundations
Issued: Jan 2020
Enterprise Design Thinking Practitioner
Issued: Jan 2019
Interskill - Blockchain Foundations
Issued: Jan 2019
IBM Blockchain Essentials
Issued: Jan 2019
IBM Agile Explorer
Issued: Jan 2019
TOEIC
Issued: Aug 2018