Kevin Edwards

Infrastructure Architect • Architected and deployed 200+ secured virtual servers (Windows/RedHat) for £4M data centre migration • Implemented Delinea Secret Server and self-service management for privileged access management across 8,000+ system and user accounts • Developed automated patching system utilities using SCCM and Ivanti, reducing vulnerabilities by 75%

Senior Systems Engineer • Executed zero-downtime upgrade of 60+ production servers from Windows 2008/2012 to 2016/2019 • Designed Azure hybrid cloud architecture for 30+ new workloads, improving disaster recovery processes inline with ISO27001 • Implemented Intune for endpoint MDM management security control across 150+ Windows 11 devices

3rd Line Server & Storage Engineer • Designed and enforced GPOs for 200+ virtual servers (Windows 2008-2019), hardening system security policies • Implemented Privileged Access Management (PAM) protocols for NHS-critical systems • Administered VMware ESX 6.7 environment supporting NHS infrastructure • Configured and maintained Office 365, ProofPoint, and Watchguard security tools

Security Architect • Remediated 500+ Active Directory security gaps to achieve SOX compliance • Implemented Thycotic / Delinea Secret Server, and password recovery controls for privileged account management • Developed new corporate security standards for service account management controls

This was a contract role working from home to devise a plan and apply Microsoft security patching to Dev, QA, and Production environment servers in compliance with Qualys reporting. Patches deployed manually, DISM, and Ivanti Security Controls. Other duties involve patch scheduling, change control, and as this is a new activity for DHL it involved careful planning, configuration, implementation, and the creation of associated administrative documentation for the house library. The role also requires the continuous liaison with product owners throughout the business. Accomplishments:  Successfully configured Ivanti Security Controls to match business requirements  Devised and Documented full patching procedures for DEV, QA, DR, and Production Environments  Created Run-books for unique patching deployments  Created server groups and schedules for patch deployment

Cognita Schools, Milton Keynes, Buckinghamshire December 2018 to July 2020 SENIOR BAU SUPPORT ANALYST / PROJECT DELIVERY LEAD CONSULTANT I provided 3rd line support & BAU expertise to 40+ UK schools and the head office infrastructure. I streamlined project development activities to attain successful criteria for project goals. I also conducted systems analysis and provided project advice to support PMO Whilst I assumed accountability for installing and configuring Veeam Backup & Replication v10. Remotely built 40 new ESXi 6.7 servers through HP iLO and OneView configurations. I also engaged with 3rd party vendors in compliance with corporate governance. Accomplishments: • Successfully created project roadmap, led the project, deployment, and I personally implemented 40 new HP Servers • I performed the repair and configuration of many DNS and DHCP servers • I single handedly migrated 153 virtual servers (V2V). Managed and secured the conversion of 7 physical servers (P2V) • I successfully upgraded 40 Domain Controllers from Windows 2003 to 2016 • Streamlined strategies and single handedly upgraded 60 utility servers from Windows 2008 to Windows 2012 • Spearheaded the seamless repair, reconstruction and migration of 2 active directory domains • I delivered expert-level BAU daily support

Bakkavor, Spalding, Lincolnshire February 2018 to December 2018 TECHNICAL PROJECT DELIVERY ANALYST / BUSINESS ANALYST / PROJECT MANAGER I was responsible for generating technical IT projects from an ‘idea’ following Prince 2 methodology and collaborating with stakeholders and third parties, adopting ITIL best practices and change management processes. Planned and executed projects and identified risks to meet specific success criteria and project goals within agreed constraints and budgets using WorkFront. Identified and exceeded business requirements and determined appropriate solutions to business problems. Assessed and mitigated impact of risk through risk analysis. Controlled budgets to ensure overall operations fell within allocated budget. Managed systems, including software, hardware, servers and workstations. I also provided better centralised management and configuration of operating systems through group policy management. Accomplishments: • Successful management and delivery of projects using Workfront • Achieved all project deployments within assigned budgets • Successful management and delivery of Skype For Business for Video Conferencing • Successful management and delivery of several business critical projects

ABM Catering Limited, Warwick, Warwickshire December 2017 to End January 2018 INTERIM IT MANAGER / BAU SYSTEMS ADMINISTRATOR I optimised and oversaw internal IT operations, including procurement, infrastructure support, systems administration, and BAU. Managed and organised a small team of 6 to meet overall IT job protocols. Conducted performance evaluation, performance reviews based on identified KPI’s, development discussions, and employee appraisal. Provided staff members with effective training program for performance optimisation. Conveyed technical information by managing technical systems reporting. I assumed the responsibility for Ubiquity Wi-Fi management. Enhanced corporate security levels through OpenVPN implementation. Accomplishments: • I managed and organised staff members to meet overall job protocols, improved and enhanced staff performance levels by evaluating their performance via staff appraisals to achieve targets. • I redesigned, Streamlined, and deployed active directory group security policies incorporating additional controls to user and computer accounts • I developed strategies for the seamless deployment of system upgrades • I achieved the deployment of OpenVPN for secure remote access

AB Foods (Associated British Foods PLC), Peterborough, Cambridgeshire August 2016 to April 2017 PMO ANALYST / BAU / OPS SUPPORT /SYSTEMS ADMINISTRATOR / TECHNICAL CONSULTANT Contracted as an interim Project Management Office Analyst, heading up various major infrastructure projects for ABF. The role involved the analysis and timely implementation of requirements from the various business units, identifying caveats in design/implementation, risk analysis and management, liaising with personnel at all levels, liaising with third parties, negotiation of requirements and dates, creation and delivery of business change and also the technical delivery of projects. The projects were many and varied and included File & Print Server migration, maintaining & updating the system security model, and system patching. Accomplishments: • I provided successful BAU 3rd Line Support • Successful internal technical project delivery • As part of the team I celebrated the successful redesign of DR strategies

Skills: IT Service Management

Skills: Team Leadership · Leadership

Skills: Team Management