Khadidja Belhasnat
Sales & Client Success Manager | Remote Team Manager
Salary / Daily rate
Jeddah Saudi Arabia
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Sales & Client Success Manager with 6+ years of experience in customer operations and team management. Expert in CRM implementation, MENA market development, and building customer retention strategies. Specialized in remote team leadership and international business development with proven track record in client success optimization.
Work experience
Customer Success Specialist
Holidu
Feb 2024 - Present
2 years 9 months
Customer operations Advisor
Ascensos
Aug 2020 - Oct 2022
2 years 3 months
Istanbul, Turkey · Hybrid
- Train the team and equip them to use customer relationship management tools effectively - Ensure logistical and administrative follow-up of the sales process - Take account of customer requests, comments and complaints - Develop and implement the company's internal and external communication strategy to attract and retain customers
International Masaid Group
Mar 2019 - Aug 2020
1 year 6 months
On-site
Sales manager MENA region
Mar 2019 - Aug 2020
1 year 6 months
On-site
- Prospecting for new customers and building client loyalty - Manage stocks and relations with suppliers - Work with the marketing department to promote the company's products
Sales manager MENA region
Mar 2019 - Jul 2020
1 year 5 months
On-site
- Prospecting for new customers and building client loyalty - Manage stocks and relations with suppliers - Work with the marketing department to promote the company's products
Communication Manager
SARL Afric Ascenseur
Oct 2018 - Aug 2019
11 months
Algeria · On-site
- Manage customer relations - Manage the logistics of international purchases - Develop solutions tailored to the needs and specific characteristics of the customers
English Teacher
AIESEC in Turkey
Jan 2019 - Mar 2019
3 months
İstanbul, Türkiye
Volunteer work
Matlab Teacher
Ecole Nationale Polytechnique
Sep 2017 - Mar 2018
7 months
Algiers, Algeria
Facilitate active learning with ready-to-use pedagogical content including interactive examples, practical exercises and applications.
Geotechnical Engineer
Entreprise du Metro d'Alger
Sep 2015 - Jul 2017
1 year 11 months
Algiers, Algeria · Hybrid
Skills: Risk Management · Computer Simulations · Computer-Aided Design (CAD)
Assistant Engineer
Agence Nationale Des Activités Minières
Oct 2014 - May 2015
8 months
Algiers, Algeria
Education
ENSMM Annaba, Algeria
Master's degree
2015 - 2017
1 year 11 months
Université Badji Mokhtar de Annaba
Mining engineering
2014 - 2017
2 years 11 months