Khalil Ben Smida

Responsible for the overall management of operations for an educational provider specializing in accelerated training in ICT and digital skills. Overseeing the implementation of operational strategies to ensure the effectiveness and quality of educational programs. Coordinating with academic, administrative, and support teams to provide optimal service to students and staff. Managing the optimization of internal processes, resource allocation, and performance tracking to achieve financial and educational goals. Collaborating with the marketing and business development departments to support the growth of the organization and the acquisition of new students.

Responsible for restoring the company’s financial health by overseeing the restructuring of operations within a restaurant chain. Implementing strategies to optimize costs, improve margins, and ensure the company’s profitability. Reviewing technical sheets to optimize raw material costs and improve production efficiency. Optimizing purchasing processes, particularly during supply shortages, to ensure optimal inventory management while controlling costs. Managing human and material resources to maximize the company’s overall performance. Coordinating teams to ensure a smooth transition and effective implementation of new strategies.

Global Operations Manager at a Sportswear Startup, with a focus on optimizing internal processes and implementing growth strategies. Management of the supply chain and logistics activities to ensure operational efficiency and meet deadlines. Coordination of the Marketing, Growth, and Design teams to align objectives and drive company growth, building a strong digital identity through the loyalty of a community of 35,000 followers. Definition and tracking of key performance indicators (KPIs) to evaluate results and identify areas for improvement. Accelerating brand development through a strategy structured around three pillars: Product, Team, and Community.

Oversaw the operational and strategic management of a restaurant with a capacity of up to 400 guests. Supervised teams (recruitment, training, scheduling) to ensure exceptional customer service and a high-quality dining experience. Optimized operational processes to maximize efficiency and profitability while maintaining hygiene and safety standards. Managed supplier relationships, monitored inventory, and controlled costs to meet financial targets. Contributed to customer retention and enhanced the establishment’s reputation.