Khumo Sebogo

Business Analyst

Salary / Daily rate

Pretoria, South Africa

Permanent contract and freelance

Remote only

Skills

Consulting ITBig DataJiraAdobe LightroomFigmaWordPressUI Product DesignCanvaUser ResearchData Analysis

Languages

English

About me

Intro

Business Analyst with 4+ years of IT experience specializing in requirements gathering, systems analysis, and stakeholder management. Proven expertise in ServiceNow, documentation, and integration projects at government and corporate levels. Ready to streamline your business processes and deliver actionable insights.

Links

Work experience

Business Analyst

SITA SOC (Ltd)Information Technology and Services

Jan 2021 - Present

5 years 6 months

Pretoria, Gauteng, South Africa

Skills: Documentation · Information Technology · Team Collaboration · Research · Integration Projects · Requirements Gathering · IT Business Analysis · Gap Analysis · Problem Solving · Analytical Skills · Stakeholder Management · Visio · Office 365 · Requirements Analysis · Process Mapping · Systems Analysis · Presentation Skills · Reporting Metrics

Junior Business Analyst

UtiliPayInformation Technology and Services

Jul 2020 - Jul 2021

1 year 1 month

YES4Youth programme assists with soft skills, entrepreneurship skills and career development.

Junior Business Analyst

The Innovation hub

Apr 2019 - Mar 2020

1 year

Pretoria Area, South Africa

Skills: Information Technology · Team Collaboration · Requirements Gathering · Analytical Skills · Teamwork · Requirements Analysis · Presentation Skills

Entry-Level Business Analyst

QuinticaIT Services and IT Consulting

Jun 2018 - Mar 2019

10 months

Johannesburg Area, South Africa

working in ServiceNow platform. Trainings: Splunk, Snow and ServiceNow. UAT testing for Netsurit and KPMG Testing for Q-Logix website ServiceNow Project: Helios Tower -Documenting SDD Business Analyst Documentation: -Software User Manual for Q-logix Website

Business Analyst

Tshwane University of Technology (ICEP)

Jan 2018 - May 2018

5 months

Skills: Information Technology · Team Collaboration · Requirements Gathering · Teamwork · SQL · Test Cases · Unified Modeling Language (UML) · Presentation Skills


Education

Tshwane University of Technology

Postgraduate Degree

2021 - 2022

1 year 1 month

Tshwane University of Technology

Bachelor of Technology - BTech

2019 - 2020

1 year 1 month

Tshwane University of Technology

Diploma Business applications

2012 - 2017

5 years 1 month

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